Bilingual Credit
2 months ago
**Responsibilities**:If you thrive in a fast-paced environment and are looking for an opportunity to develop your finance career, then we have a great opportunity for you. We are seeking a Bi-Lingual and proficient in both French (Canada) and English, motivated, analytical, self-starter to contribute to our continued legacy of financial strength. Specific responsibilities for this position include:
- Call both French Canadian and English speaking customers daily to obtain payments and resolve Order to Cash issues.
- Working with French Canadian and English sales teams and understanding our customers are repeat customers and must be treated with respect so as not to damage relationships.
- Responsible for the daily follow up and collection activity for customer accounts: Mainly Maintenance and Open Order lines of business
- Prepare customer concessions and Legal/Collection packages and follow-up that documents are processed.
- Customer Account reconciliations - both internal and external customers
- Document all collection activities within JDE Account Activity Log (notes).
- Hold collection meetings with appropriate field reps monthly to resolve past due AR
- Problem solve to identify the best method to collect outstanding balances from the correct point of contact
- Follow all company policy and procedures.
**Education / Certifications**:
High school diploma/certificate required. AA/AS degree preferred, or Technical/Business School Certificate or Diploma, Skilled Trades Apprenticeship, or other post high school training (two years duration)
**Experience/Qualifications**:
- Bi-Lingual and proficient in both French (Canada) and English
- Must have excellent communication style in both written and verbal
- Experience collecting for high volume B2B AR portfolios (over 2,000 invoices on the monthly Trial Balance)
- Driven to perform well in fast-paced environment
- Process-oriented
- Highly organized and Detail-oriented
- Respects accountability expectations
- Able to work well in teams, with colleagues at all levels of the organization
- Able to stay focused on achieving targets, whether working independently or in partnership with colleagues
- Punctual and Professionally conscientious in personal presentation and communication skills
Si vous vous épanouissez dans un environnement en constante évolution et que vous souhaitez développer votre carrière dans le domaine de la finance, nous avons une excellente occasion à vous proposer. Nous sommes à la recherche d'une personne motivée, autonome, bilingue (français/anglais) et dotée d'un sens d'analyse très développé pour contribuer à la pérennité de notre solidité financière.
Responsabilités
- Appeler quotidiennement des clients francophones et anglophones pour obtenir des paiements et résoudre les problèmes liés à l'encaissement.
- Travailler avec des équipes de vente francophones et anglophones et comprendre que nos clients sont des clients réguliers et qu'ils doivent être traités avec respect afin de ne pas nuire aux relations.
- Assurer le suivi quotidien des activités de recouvrement des comptes clients, principalement pour les divisions Entretien et Contrats de réparation.
- Préparer les concessions des clients et les dossiers juridiques/de recouvrement et assurer le suivi du traitement des documents.
- Effectuer les rapprochements de comptes clients (clients internes et externes).
- Maintenir à jour dans nos systèmes les coordonnées des clients.
- Consigner toutes les activités de recouvrement dans le système JDE.
- Organiser chaque mois des réunions de recouvrement avec les représentants commerciaux concernés afin de résoudre les problèmes liés aux comptes débiteurs en souffrance.
- Appliquer le processus de résolution de problèmes afin d'identifier la meilleure méthode pour recouvrer les soldes impayés auprès du point de contact approprié.
- Respecter les politiques et les procédures de l’entreprise.
La culture d'entreprise est professionnelle. Les comptes du portefeuille d'Otis sont des clients de classe A, de haut niveau, composés de propriétaires d'immeubles/de groupes de propriétaires, de grandes sociétés de gestion immobilière, de grands entrepreneurs généraux et de promoteurs. Les personnes retenues doivent avoir une expérience de travail avec des portefeuilles similaires.
Études
Détenir un diplôme d’études secondaires. Un diplôme d’études collégiales serait un atout.
Expérience/compétences
- Maîtriser parfaitement le français et l’anglais, tant à l’oral qu’à l’écrit.
- Avoir de l'expérience en matière de recouvrement pour des portefeuilles de créances B2B à fort volume (plus de 2 000 factures sur la balance de vérification mensuelle).
- Être très efficace dans un environnement en constante évolution.
- Être axé.e sur les processus.
- Posséder d’excellentes aptitudes pour l’organisation et avoir le souci du détail.
- Respecter les attentes
-
Bilingual Distribution Finance Credit Portfolio
3 months ago
Montréal, QC, Canada Wells Fargo Full time**About this role**: Wells Fargo is seeking a Bilingual Distribution Finance Credit Portfolio Associate in our Mississauga or Montreal office. **In this role, you will**: - Provide support as an advisor regarding credit performance, potential or emerging risks, and business conformity with risk appetite, credit culture, and policies - Review basic or...
-
Bilingual (French/english) Credit & Collection
5 months ago
Montréal, Canada Canon Canada Full time**Bilingual (French/English) Credit & Collection Representative - Hybrid** - Are you ready to take your career in credit management to the next level? We are currently seeking a dedicated and experienced Credit Representative to join our team. The Credit & Collection Representative** **will report to the Credit Manager and will be responsible for...
-
Bilingual Credit and Collection Agent
5 months ago
Montréal, Canada Carmichael Engineering Ingénierie Carmichael Full timeWith us, it's always about people Innovation, excellence, integrity and determination are just some of the core values on which Carmichael is founded. These enduring values serve as guiding principles that have allowed us to thrive as a service provider of HVAC thermal systems for 100 years. Carmichael is a place where your experience will be valued and...
-
Bilingual Credit Specialist
5 months ago
Montréal, Canada Scotiabank Full timeRequisition ID: 187736 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Purpose** *** **Accountabilities** Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. Credit Decisioning and administration of Retail Credit...
-
Representant Bilingue
6 months ago
Montréal, Canada Canon Canada Full time**Représentant Bilingue du crédit et recouvrement (Français/Anglais)** - Êtes-vous prêt à faire progresser votre carrière en gestion du crédit ? Nous sommes actuellement à la recherche d'un représentant du crédit dévoué et expérimenté pour se joindre à notre équipe. Le représentant du crédit et recouvrement relèvera du directeur du...
-
Bilingual Commercial Credit Advisor
3 months ago
Montréal, QC, Canada Royal Bank of Canada Full time**Job Summary** **What is the opportunity?** You will support Relationship Managers (RM) in credit renewal and adjudication of files
-
Director, Commercial Credit
3 months ago
Montréal, QC, Canada Scotiabank Full timeRequisition ID: 206019 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Through the direction and supervision of a team of adjudicators, contributes to the quality of the Bank’s Commercial Credit portfolio in an assigned geographic area, contributing also to its profitable growth and ensuring the...
-
Bilingual Customer Service Representative
6 months ago
Montréal, Canada Vault Credit Corporation Full timeWho we are Vault Credit Corporation offers a wide array of financial services such as mortgage, equipment leasing and lending products. Vault has a devoted team of experts with years of experience in both financial services and real estate. We deliver products and services that meet our borrowers' diverse needs quicker and easier than traditional...
-
Manager, Valuations
2 months ago
Montréal, QC, Canada Farm Credit Canada Full timeWorker Type: Permanent Language(s) Required: English, French Term Duration (in months): Salary Range (plus eligible to receive a performance based incentive, applicable to position): $117,887 - $159,495 Expertise with real and personal property appraisals needed **What you’ll do**: - Provide strategic support and direction for an assigned region -...
-
Manager, Small Business Credit Risk
6 months ago
Montréal, Canada Scotiabank Full timeRequisition ID: 177443 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Purpose** The Small Business Manager, Credit Risk is responsible for exercising sound credit judgement, and providing quality underwriting decisions for small business credit requests. The incumbent is to adhere to Bank policy...
-
Bilingual (English & French) Credit Review Analyst
5 months ago
Montréal, Canada Global Payments Canada Full time**Summary of This Role** Routinely monitors existing merchant accounts and relationships for potential risk exposure to the company and assists management in mitigating losses. Effectively interacts with merchants, sales representatives, Senior Credit Review Analysts and Management to achieve timely review of accounts, in mitigating loss and in protecting...
-
Bilingual Collections Officer
6 months ago
Montréal, Canada Vault Credit Corporation Full timeVault is a non-bank owned private lending company offering a wide array of financial services such as mortgages, business loans, equipment leasing as well as many other lending products. Vault has a devoted team of experts with years of experience in both financial services and real estate. We deliver products and services that meet our borrowers' diverse...
-
Credit Coordinator
1 month ago
Montréal, QC, Canada Muraflex Full time**Welcome to Muraflex** Muraflex is a leading architectural manufacturing company bringing high end glass partition walls to commercial spaces. Our elegant and design-savvy products are created and manufactured in Montreal with a European touch that distinguishes our unique style. Muraflex products are not only high-performing but also always emblematic of...
-
Bilingual Collections Agent
2 months ago
Montréal, QC, Canada Carmichael Engineering Ingénierie Carmichael Full timeWith us, it's always about people Innovation, excellence, integrity and determination are just some of the core values on which Carmichael is founded. These enduring values serve as guiding principles that have allowed us to thrive as a service provider of HVAC thermal systems for 100 years. Carmichael is a place where your experience will be valued and...
-
Manager, Small Business Credit Risk
3 months ago
Montréal, QC, Canada Scotiabank Full timeRequisition ID: 206747 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Is this role right for you? In this role you will**: - Effectively analyze credit submissions, financial disclosures and pertinent documentation, within risk tolerances - Adjudicating within established limits and exception...
-
Bilingual French Specialist, Small Business Credit
5 months ago
Montréal, Canada BMO Financial Group Full time105-119-129 rue St-Jacques O Montreal Quebec,H2Y 1L6 Understands customer needs and provides small business banking sales and service to BMO customers or prospects. Advises customers on small business banking strategies and products (including credit cards) that meet their objectives. Fulfills sales and service activities for the customer in accordance with...
-
Bilingual (French & English) Credit Review Analyst I
5 months ago
Montréal, Canada Global Payments Full timeEvery day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....
-
Bilingual Specialist, Small Business Credit Cards
5 months ago
Montréal, Canada BMO Financial Group Full timeVIRTUAL(R)61 - HomeRes - QC - BMO XXXXX Quebec,X0X 0X0 - This position requires proficiency in a language other than French to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec._ Understands customer needs and provides small business banking sales and service to...
-
Credit Officer
5 months ago
Montréal, Canada Mitsubishi HC Capital Canada Full timeBy joining Mitsubishi HC Capital Canada, you will be part of an exceptional team offering flexible and adaptative commercial Equipment Financing solutions to Canadian businesses. Whether it’s leasing, factoring, inventory finance or asset-based lending, our teams are dedicated to offer the best service to our customers. In 2021, our company was awarded by...
-
Credit Agent
5 months ago
Montréal, Canada Mitsubishi HC Capital Canada Full timeBy joining Mitsubishi HC Capital Canada, you will be part of an exceptional team offering flexible and adaptative commercial Equipment Financing solutions to Canadian businesses. Whether it’s leasing, factoring, inventory finance or asset-based lending, our teams are dedicated to offer the best service to our customers. - In 2021, our company was awarded...