Co-op E-commerce Merchandising Coordinator

4 weeks ago

Toronto, Canada Achievers Full time

The E-Commerce Merchandising Coordinator supports the Merchandising team in building a compelling and relevant online reward assortment for our customers. This individual will help set up, enhance, and maintain product listings in the global Achievers’ Marketplace catalogue to ensure a positive member experience. This position requires a strong attention to detail and a proven ability to work independently, prioritizing their workload while managing multiple requests and projects.

**Responsibilities**:
Product Information Management (90%)
- Responsible for accurately setting up and maintaining the global product catalog, ensuring price and description accuracy, updating product images, copy, translations, and other assets as needed.
- Leverage market research and vendor insights to aide in assortment selection decisions
- Develop relationships with internal stakeholders and external vendors to collect product information in a timely and accurate fashion to ensure adherence to merchandising processes, content guidelines, and standards.
- Data entry of product information, ensuring accurate catalog details for manual product uploads.
- Facilitate product translations with our Localisation team as per regional requirements.
- Support Customer Care with inquiries received pertaining to the Marketplace and catalog assortment.
- Lead ad hoc projects to improve the overall accuracy, completeness, and consistency of product data.

Platform Support and Enhancements (10%)
- Identify opportunities to simplify and streamline merchandising workflows and processes and collaborate with the team to implement improvements.
- Support the troubleshooting, reporting, and investigation of technical bugs.
- Support documentation initiatives to educate and enable new workflows.

**Competencies / Skills / Attributes**:

- Current enrolment in a co-op business or retail management related post-secondary program
- Strong attention to detail
- Ability to quickly learn and understand new technical processes
- Experience working with Microsoft Excel, knowledge of VBA and Macros an asset
- Strong communication and relationship building skills
- Excellent problem-solving skills
- Very adaptable, able to work in an environment with on-going change

About Achievers:
As Achievers employees, we are passionate about disruptive technology, welcome constant change, and understand the value of employee success in the workplace. We enjoy coming to work every day because we believe in our product and love our culture. Achievers is more than just a software company; we are industry leaders in the HR space.

We have been recognized in numerous publications for our contributions to HR, for technical excellence and for our outstanding workplace culture

Check out our platform in action here

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