Restoration Manager

3 weeks ago

St Catharines, Canada ServiceMaster Restore of Niagara Full time

**JOB SUMMARY**

Reporting to the Director or Business Operations, the Restoration Manager will be responsible for managing and supervising the effective execution of all emergency division projects. Specifically, the incumbent will correspond with staff involved in projects, monitor compliance with company policies pertaining to the workplace and company vehicles, and successfully complete emergency related projects assigned. The Restoration Manager will ultimately be responsible for finding efficiencies in work processes and supporting the department personnel to achieve the objectives determined by management.

**DUTIES & RESPONSIBILITIES**

The following is a list of the essential duties and responsibilities of this job. The tasks and the time spent performing each task may vary as business needs require. ServiceMaster Restore maintains the right to modify job duties and responsibilities at its discretion.

**Operations Management**
- Assist in creating and revising preliminary master schedules for production staff and detailing the sequence of work to be performed for new projects
- Manage cost and cycle time controls with emphasis on increased profits and proper allocation of resources for projects assigned
- Interface with project managers, project managers’ assistants, production staff, adjusters, owners, sub-contract_o_rs, and vendors to provide job specific information, discuss impact of work and resolution of problems
- Assist the Project Manager with creating working schedules for the purpose of estimating
- Review work requests for accuracy and clarity, which would include: clear scope of work, realistic completion date, proper lead times, correct equipment identification, proper charge number, proper authorization, and discuss details with the originator of the work order
- Actively contribute to finalizing the priority of work orders to determine necessary lead times and reduce any downtime
- Utilize the DASH software system to enter production projects
- Create monthly on-call rotation schedule
- Manage staff by developing and maintaining a performance management process to provide regular feedback, developing specific development plans, following up with any necessary disciplinary action for breaches of policy and procedures, and completing probationary and annual performance evaluations
- Assess and conduct production staff training
- Participate in weekly managers meetings with the Operations Manager
- Manage safety notifications and communication to the production staff
- Generate purchase orders as needed
- Research and investigate new technologies (equipment, processes, products, etc.)
- Inspect company vehicles on a regular basis, and complete related documentation as per establish procedures

**General**
- Ensure compliance with health and safety and reporting requirements at the highest priority
- Maintain professional conduct and appearance in all client facing activities while ensuring company dress code is adhered to and enforced
- Manage collective and individual expectations to ensure they are met and resolve disputes and complaints, where possible
- Maintain a high level of customer satisfaction by providing exceptional service throughout the project to the key stakeholders (ie. with the Property Owner, Insurance Adjuster, Insurance Company and or Corporate Client)
- Ensure high standards of workmanship and efficiency
- Establish positive rapport with clients when possible
- Adherence to all company workplace policies
- Perform other duties as may be required

**Educational Requirements**

Education Required: High School Diploma, IICRC Certification

Other Education/Certification/Training preferred: Diploma or Degree in Management Studies/Operations Management is preferred

**Work Experience Requirements**

Work experience required: Minimum three (3) years of managerial and/or supervisory experience

Job related experience required: Two years of managerial experience in restoration services with be preferred

**Technical Requirements**

Software: Knowledge Restore 360, and experience of MS Outlook, MS Word, MS Excel

**Job Types**: Full-time, Permanent

**Salary**: $27.00-$35.00 per hour

**Benefits**:

- Dental care
- Life insurance
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- On call
- Overtime

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- St. Catharines, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- restoration: 3 years (preferred)

Licence/Certification:

- IICRC Certification (required)

Work Location: One location

  • Habitat Restoration Field Technician

    1 month ago

    St. Williams, Canada Giles Restoration Services Inc Full time

    Established in Norfolk County in 2009, Giles Restoration Services Inc. (GRS) specializes in high-quality ecological restoration project design and delivery. Our team has a proven track record delivering woody and herbaceous invasive species management, wildlife habitat restoration projects and site-specific ecological restoration programs. GRS is a leader...

  • Project Manager – St. John’s

    1 month ago

    St. John's, Canada On Side Restoration Full time

    Compensation: $60, – $80,* /year (full-time / permanent) *Salary compensation is based on project volume and gross margins combined with industry experience and demonstrated industry relationships. Annual compensation will be discussed in full should you be selected for an interview. Project Manager: Looking for your opportunity? No, really, are...

  • Project Manager

    1 month ago

    St. Catharines, Canada ServiceMaster Restore of Niagara Full time

    Reporting to the Director of Business Development, the Project Manager will be responsible for managing all aspects of the project including obtaining quotes from sub - trades, budgets, final repair estimates, obtaining building permits, construction schedules and emergency management. The PM will work with in-house technicians and external sub-trades to...

  • Estimator/Project Manager

    1 month ago

    St. Catharines, Canada ServiceMaster Restore Full time

    Reporting to the Director of Business Operations, the Estimator/Project Manager (EPM) will be responsible for managing all aspects of the project including obtaining quotes from sub- trades, budgets, final repair estimates, obtaining building permits, construction schedules and emergency management. The EPM will work with in-house technicians and external...

  • Dispatcher – St. John’s

    1 month ago

    St. John's, Canada On Side Restoration Full time

    Compensation: $48, – $52, / year (full-time / permanent) Is Tetris your favourite game? If you’re fascinated by mastering a challenge with a ridiculous number of moving parts and you may have actually herded cats before, then you need to read the Dispatching job below! The Job – Dispatcher Dispatchers play an integral role in keeping customer...

  • Life Enrichment Manager

    1 month ago

    St. Catharines, Canada Primacare Living Solutions Full time

    **Qualifications**: - Degree/Diploma through University/College in recreation/leisure studies. - Eligible for membership in Therapeutic Recreation Association of Ontario, Activity Professionals of Ontario or other recognized recreation focused associations. - CPR and First Aid certificates. - 3 to 5 years progressive related experience preferably in LTC. -...

  • Admin Assistant/receptionist

    1 month ago

    St. Catharines, Canada ServiceMaster Restore of Niagara Full time

    We are seeking a reliable and professional Administrative Assistant to join our team. As the first point of contact for clients, partners, and visitors, you will play a crucial role in creating a positive and welcoming experience. **Key Responsibilities**: Greet and Welcome: Create a friendly and welcoming atmosphere for all visitors, clients, and employees...

  • Culture Supervisor

    6 days ago

    St. Catharines, Canada City of St. Catharines Full time

    **Summary**: To supervise the delivery of programs, projects and services through the cultural services office of the City of St. Catharines, including management of the cultural grants program, the Civic Art Collection, the St. Catharines Arts Awards, implementation of the St. Catharines Culture Plan, and the development and delivery of related plans,...

  • Construction Manager

    4 weeks ago

    St. John's, Canada WINMAR Avalon Full time

    **The Position**: WINMAR® Property Restoration is expanding and looking for energetic and self-motivated employees to join our team. This position is full time, and offers a competitive wage based on experience and expertise. General Responsibilities and Performance Expectations include: - Demonstrates skill in the safe operation of shop tools. -...

  • Environmental Health Safety Coordinator

    1 week ago

    St. Catharines, Canada QM Environmental Full time

    EHS Coordinator Reporting to: VP of EHS Division: Corporate Location: St. Catherines, ONQM Environmentalis Canada’s premier industrial services company. We offer a full suite of environmental contracting services, including environmental construction, such a landfills and related facilities, earthen dam raises, slope and waterway restoration etc....

  • Environmental Health Safety Coordinator

    2 weeks ago

    St. Catharines, Canada QM Environmental Full time

    EHS CoordinatorReporting to: VP of EHSDivision: CorporateLocation: St. Catherines, ONQM Environmental is Canada’s premier industrial services company. We offer a full suite of environmental contracting services, including environmental construction, such a landfills and related facilities, earthen dam raises, slope and waterway restoration etc....

  • Environmental Health Safety Coordinator

    2 weeks ago

    St. Catharines, Canada QM Environmental Full time

    EHS CoordinatorReporting to: VP of EHSDivision: CorporateLocation: St. Catherines, ONQM Environmental is Canada’s premier industrial services company. We offer a full suite of environmental contracting services, including environmental construction, such a landfills and related facilities, earthen dam raises, slope and waterway restoration etc....

  • Environmental Health Safety Coordinator

    2 weeks ago

    St. Catharines, Canada QM Environmental Full time

    EHS Coordinator Reporting to: VP of EHS Division: Corporate Location: St. Catherines, ON QM Environmental is Canada’s premier industrial services company. We offer a full suite of environmental contracting services, including environmental construction, such a landfills and related facilities, earthen dam raises, slope and waterway restoration etc....

  • Environmental Health Safety Coordinator

    7 days ago

    St Catharines, ON, Canada QM Environmental Full time

    EHS CoordinatorReporting to: VP of EHSDivision: CorporateLocation: St. Catherines, ONQM Environmental is Canada’s premier industrial services company. We offer a full suite of environmental contracting services, including environmental construction, such a landfills and related facilities, earthen dam raises, slope and waterway restoration etc....

  • Environmental Health Safety Coordinator

    7 days ago

    St Catharines, ON, Canada QM Environmental Full time

    EHS CoordinatorReporting to: VP of EHSDivision: CorporateLocation: St. Catherines, ONQM Environmental is Canada’s premier industrial services company. We offer a full suite of environmental contracting services, including environmental construction, such a landfills and related facilities, earthen dam raises, slope and waterway restoration etc....

  • Full-time Business Manager

    4 weeks ago

    St. Thomas, Canada Roman Catholic Diocese of London Full time

    **Job Posting** **Diocese of London** **Elgin Roman Catholic Family of Parishes** **Full-time Business Manager** **Position**: Full-time Business Manager **Work Location**: primary location 20 Morrison Dr., St. Thomas, ON. **Commitment**: 35 hours per week **Compensation**: Salary commensurate with experience and Diocesan policies. This position is...

  • Environmental Health Safety Coordinator

    7 days ago

    St Catharines, ON, Canada QM Environmental Full time

    EHS Coordinator Reporting to: VP of EHS Division: Corporate Location: St. Catherines, ON QM Environmental is Canada’s premier industrial services company. We offer a full suite of environmental contracting services, including environmental construction, such a landfills and related facilities, earthen dam raises, slope and waterway restoration etc....

  • Automotive Detailer

    2 days ago

    St. John's, Newfoundland and Labrador, Canada Steele Auto Group Full time

    Steele Auto Group is committed to providing the Best Customer Buying Experience and to solidify ourselves as the "Trusted Destination for Everything Auto" for employees and customers alike. Fundy Honda is seeking an Automotive Detailer to join our teamAs an Automotive Detailer at Fundy Honda, you will meticulously clean and restore the interior and exterior...

  • Automotive Digital Detailer

    2 days ago

    St. John's, Newfoundland and Labrador, Canada Steele Auto Group Full time

    Steele Auto Group is committed to providing the Best Customer Buying Experience and to solidify ourselves as the "Trusted Destination for Everything Auto" for employees and customers alike. Fundy Honda is seeking an Automotive Digital Detailer to join our teamAs an Automotive Digital Detailer at Fundy Honda, you will meticulously clean and restore the...

  • ASSISTANT MANAGER

    24 hours ago

    St-Bruno-de-Montarville, Canada McDonald's Full time

    45K - ASSISTANT MANAGER (1st & 2nd Position)PositionRecruit, lead and develop staff to achieve exceptional levels of QSP and V, increase sales and control costs to achieve optimal results in an area(s) of responsibility. The target clientele includes team members, shift managers and customers.Main responsibilitiesIn addition to following McDonald's policies...