Mental Health Crisis Unit

7 months ago

Ottawa, Canada Pinnacle Support Full time

Mobile Mental Health Crisis Support Team Member at Pinnacle Support

Are you passionate about making a difference in the lives of individuals facing mental health crises? Do you have the skills and compassion to provide immediate support and intervention during critical moments? If so, Pinnacle Support is looking for dedicated individuals to join our Mobile Mental Health Crisis Support Team.

Job Title: Mobile Mental Health Crisis Support Team Member

About Pinnacle Support:
Pinnacle Support is a leading mental health organization committed to providing high-quality and compassionate care to individuals in need. We offer a range of mental health services, crisis intervention, and behavioral support to individuals of all ages. Our mobile crisis support team is an essential part of our organization, responding promptly to individuals in distress and providing immediate assistance and resources to help them through difficult situations.

**Responsibilities**:
As a Mobile Mental Health Crisis Support Team Member, you will be responsible for:
Rapid Response: Responding to mental health crisis calls and situations promptly and efficiently.

Crisis Intervention: Providing immediate support and de-escalation techniques to individuals in crisis.

Assessment: Conducting thorough assessments of the individual's mental health needs and safety concerns.

Safety Planning: Developing safety plans and identifying appropriate resources to support the individual during and after the crisis.

Collaboration: Working collaboratively with other mental health professionals, emergency services, and community organizations to ensure comprehensive care.

Documentation: Maintaining accurate and timely documentation of crisis interventions and services provided.

Follow-Up: Providing follow-up support and referrals to appropriate services as needed.

Training: Participating in ongoing training and professional development to enhance crisis intervention skills and knowledge.

**Requirements**:
To be successful in this role, you should possess the following qualifications:
Education: Bachelor's or Master's degree in Social Work, Psychology, Counseling, or related field.

Experience: Minimum 3 of experience in crisis intervention or mental health support.

Knowledge: In-depth understanding of mental health crisis management and best practices.

Communication Skills: Excellent verbal and written communication skills to effectively interact with individuals in crisis, their families, and other professionals.

Empathy: Demonstrated empathy and compassion in providing support to individuals in distress.

Crisis De-escalation: Ability to use de-escalation techniques to defuse high-stress situations.

Flexibility: Willingness to work in a dynamic and fast-paced environment, including on-call and irregular hours.

Driver's License: A valid driver's license and reliable transportation for mobile crisis response.

**Job Types**: Full-time, Part-time, Casual

**Salary**: From $28.00 per hour

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed

Ability to commute/relocate:

- Ottawa, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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