Wine Manager, Wine

2 months ago


Edmonton, Canada SNDL Full time

Job Title
Wine Manager, Wine & Beyond
Job Description
About the Role
As a Wine Manager with Wine & Beyond, you’ll play a key role in shaping an exceptional customer experience while supporting the growth and development of our team. Working alongside the General Manager, you'll lead customer engagement, oversee product knowledge training, and ensure that every visit to our store is enjoyable and memorable. This role combines customer service with strategic oversight in inventory, merchandising, and store presentation.

Key Responsibilities
- People Leadership: Create an inviting work culture, mentor and train team members, and set daily and long-term priorities with the management team.
- Customer Service Excellence: Engage customers, increase sales through product knowledge, and host in-store tasting events.
- Financial Management: Ensure department meets financial targets, monitor Loss Prevention, and oversee scheduling and payroll timecards.
- Daily Operations: Handle opening/closing, maintain store standards, organize merchandising, and monitor inventory. Review promotions/events and manage ecommerce orders.
- Regulatory Adherence: Ensure compliance with OHS, ProServe, and other regulations, maintaining certifications as needed.

**Qualifications**:

- Experience: Minimum 2 years in retail, with at least 2 years of supervisory or management experience.
- Education: High school diploma or equivalent; ProServe/Serving It Right and First Aid training are assets.
- Additional Skills: Strong leadership, customer service, and sales skills; WSET level 2 or other wine-related training preferred

Why Work with Us?

ADDITIONAL REASONS TO JOIN OUR TEAM
- Competitive salary and benefits.
- Flexible hours.
- Employee Discount.
- Free Uniforms.
- Contests and prizes.
- Product Knowledge training.
- With hundreds of locations throughout Alberta & British Columbia, there is a convenient location near you.

Thanks for considering a position with us Cheers

Our Commitment to Diversity & Inclusion:

Number of Openings
0

Time Type

Full time



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