Community Management Coordinator

4 weeks ago


Montréal, Canada Behaviour Interactive Full time

**Since several work modes are offered to all our employees (100% from home, Flex, 100% in-office), job opportunities posted here are available whether you live in Quebec or Ontario, unless indicated otherwise.**

Behaviour is looking for a Community Management Intern to join its growing Outreach group. With this internship you will get the opportunity to learn the ropes of Community Management embedded in Behaviour’s Community Outreach team. Our Outreach team’s purpose is to build connections with our players in channel and platforms that exist outside of Behaviour’s owned ecosystem, and with your help we will be able to expand our reach to additional communities. Are you game? \uD83C\uDFAE

**To be considered for this internship, you must**:

- Send us your resume and tell us about your passion for videogames;
- Be able to work 37,5 hours/week for 3 months starting **in SEPTEMBER 2023;**:
**Why join Behaviour for your next internship?**
- Two amazing offices to choose from (Montreal\uD83E\uDD6F or Toronto \uD83C\uDFC0);
- Delicious FREE breakfast and lunches made by our chef at the Montreal office’s bEstro \uD83D\uDC68‍\uD83C\uDF73;
- 250$ BEHappy expense reimbursement to buy whatever makes you... Happy ;
- A chance to grow your skills and potentially be offered a full-time position at the end of your internship \uD83E\uDD29.

**In this role you will**:

- Research and make contact with fan-run communities built around our games;
- Build a report with analysis and recommendations on how to support those communities in a meaningful way that brings value to for them as well as Behaviour;
- Assist in obtaining player feedback and work with the team to present the feedback in the correct manner;
- Learn how to report on player sentiment in an unbiased and factual manner;
- Support with live stream moderation and moderator coordination;
- Help identify game related issues improving our relationship with our players;
- Collaboration with different internal teams: player support, product management, influencer management etc;
**What we're looking for**:

- A love for video games - knowledge of Dead by Daylight is a bonus point
- Flexible and positive attitude
- Knowledge of current gaming community platforms and communication strategies
- Excellent written and communication skills

**Dans ce rôle vous devrez**:

- Rechercher et entrer en contact avec des communautés gérées par des fans construites autour de nos jeux ;
- Construire un rapport avec une analyse et des recommandations sur la façon de soutenir ces communautés d'une manière significative qui leur apporte de la valeur ainsi que leur comportement ;
- Obtenir la rétroaction des joueurs et travailler avec l'équipe pour présenter les commentaires de la manière correcte ;
- Rendre compte des sentiments des joueurs de manière impartiale et factuelle ;
- Prise en charge de la modération lors des _live stream_ et de la coordination des modérateurs ;
- Aider à identifier les problèmes liés au jeu pour améliorer notre relation avec nos joueurs ;
- Collaboration avec différentes équipes internes : support aux joueurs, gestion des produits, gestion des influenceurs etc ;
**Ce que nous recherchons**:

- Une passion pour les jeux vidéo - la connaissance de Dead by Daylight est un point Bonus
- Attitude flexible et positive
- Connaissance des plateformes actuelles de communauté de jeux et des stratégies de communication
- Excellentes compétences rédactionnelles et de communication

**Toutes nos opportunités d'emploi sont offertes aux résidents du Québec et de l'Ontario et le mode de travail est choisi par l'employé (100% télétravail, Flex ou 100% au bureau), sauf indication contraire.**

Behaviour est à la recherche d'un stagiaire en gestion de communauté pour rejoindre son groupe croissant Outreach. Avec ce stage, vous aurez l'opportunité d'apprendre les ficelles de la gestion communautaire intégrée dans l'équipe de Outreach de Behaviour. L'objectif de notre équipe deOutreach est d'établir des liens avec nos acteurs dans les canaux et les plates-formes qui existent en dehors de l'écosystème appartenant à Behaviour, et avec votre aide, nous pourrons étendre notre portée à d'autres communautés. Es-tu game ? \uD83C\uDFAE

**Pour être considéré-e pour cette opportunité de stage tu dois**:

- Nous envoyer ton CV ainsi qu'une lettre de présentation où tu nous partage ton intérêt pour les jeux vidéo ;
- Être capable de travailler 37,5 heures/semaine pendant 3 mois à partir de** SEPTEMBRE 2023** ;
- Être admissible à travailler à **TEMPS PLEIN** au Canada du Québec ou de l'Ontario au moment de postuler

**Pourquoi rejoindre Behaviour pour un stage ?**
- Deux bureaux Montréal\uD83E\uDD6F et Toronto \uD83C\uDFC0) ;
- Délicieux déjeuners et dîner GRATUITS préparés par notre chef au bEstro du bureau de Montréal \uD83D\uDC68‍\uD83C\uDF73 ;
- 250$ BEHappy remboursement des dépenses pour acheter ce



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