Customer Service Representative Supervisor
7 months ago
Education: College/CEGEP
- Experience: 2 years to less than 3 years
**Tasks**:
- Conduct performance reviews
- Perform same duties as workers supervised
- Co-ordinate, assign and review work
- Establish work schedules and procedures and co-ordinate activities with other work units or departments
- Examine and verify accuracy of work and authorize routine deposits and withdrawals
- Identify training needs and train workers in job duties and company policies
- Resolve work-related problems and prepare and submit progress and other reports
**Supervision**:
- 3-4 people
**Computer and technology knowledge**:
- Electronic scheduler
- MS Office
- MS Outlook
**Security and safety**:
- Criminal record check
**Work conditions and physical capabilities**:
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
**Personal suitability**:
- Accurate
- Client focus
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week
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