Field Service Admin

6 months ago

Sherwood Park, Canada Blackstone Industrial Services Inc Full time

Blackstone is an innovative service company supporting both reciprocating and centrifugal equipment throughout its lifecycle. Blackstone supplies field services, parts, and repair for a wide range of industrial rotating and static equipment. Blackstone specializes in repair, maintenance, commissioning, turnaround, overhaul, installation, and engineering services for critical rotating equipment and pipeline maintenance.

Founded on the principles of professionalism, experience, and superior customer service, Blackstone provides a service offering that is done right the first time to minimize downtime and that is completed by a team that demonstrates zero-incident safety practices. Our commitment to servicing our clients is the foundation of long-term and respectful working relationships. Our clients choose us for our highly qualified staff, with their deep body of knowledge and value-added work ethic. Our people are the backbone of our success, providing consistent quality and a transparent approach.

We are seeking a dedicated Field Service Administrator to join our dynamic team. This position plays a crucial role in supporting the logístical and administrative aspects of our field service operations. Working closely with our project team, you will ensure that our field service partner have the necessary information and resources to deliver outstanding service to our clients.

**Position Summary**
- Maintain and update our data base of field service consultants to ensure we have accurate and up to date information regarding contact details, certifications, and safety documentation.
- Coordinate & execute the effective onboarding of employees and contractors of Blackstone Industrial Services in a timely manner.
- Coordinate travel arrangements for the field services team in a timely and well organized manner and ensure these arrangements are communicated to the appropriate individuals.
- Provide ongoing support to field service partners to address any logístical or administrative issues that may arise during projects.
- Coordinate distribution of internal communications to contractors and employees.
- Develop and maintain a filing and data management system that allows accurate and well coordinated access to critical information as it relates to field services personnel, job/project tracking, and other relevant data points as directed.
- Collaborate with internal teams to streamline processes and improve efficiency in field service operations.
- Review and forward field time sheets to finance/accounting teams in a organized & timely fashion.
- Record and distribute accurate meeting notes highlighting key deliverables and timelines.
- Positively contribute to the Blackstone culture & actively live the Values of the business through all job duties and interactions.

**Qualifications**
- High school diploma or equivalent;
- Demonstrated experience in fleet management and/or shop operations within an industrial setting.
- Oil and gas experience is ideal, but not mandatory
- Previous experience in a similar administrative or logístical role, preferably in an oil and gas environment.
- Excellent organization and time management skills, with the ability to prioritize tasks effectively.
- Strong attention to detail and accuracy in data entry and documentation.
- Proficiency in Microsoft Office suites (Word, Excel, Outlook).
- Exceptional communication skills, both written and verbal.
- Ability to work independently and as part of a team in a fast-paced environment.
- Knowledge of safety regulations and procedures is an asset.

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