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Bilingual Care Coordinator-regional Integrated Care
5 months ago
**INTERNAL/EXTERNAL JOB POSTING**
**BILINGUAL CARE COORDINATOR-Regional Integrated Care**
**2 Full-Time Fixed Term Positions**
**Ottawa: 20 months**
**Cornwall: 15 months**
**DUTIES AND RESPONSIBILITIES**
As a key member of the care team, using an intensive case management approach, the Integrated Care Coordinator/Coach will manage a caseload of clients with complex needs; bring together clients, their family/supports and care teams (medical, social, community oversight) to develop and support a coordinated care plan based on the goals/priorities of the client; work with dispersed partner organizations to facilitate a common understanding and full adoption of the approach to integrated care for complex clients; Conduct touch-points with clients to: encourage health literacy and self-management, gauge progress, provide support and real time care plan adjustments as needed; Play a key role in improving patient transitions within the health care system by encouraging a high level of collaboration and co-ordination between members of the client’s care team; advocate for clients and provide information to clients and their care team
**COVID-19 PROTOCOL**:
South-East Ottawa Community Health Center requires **ALL** employees to be **Fully Vaccinated against Covid-19.** Individuals who cannot be vaccinated due to **substantiated grounds** (medical and other protected grounds under the Ontario Human Rights Code) **may ask South-East Ottawa Community Health Center to validate the exemption** and request an accommodation for these rare circumstances.
**QUALIFICATIONS**:
- Current registration with a College and/or regulatory body (ONA, OCSW, etc.)
- Post-secondary education in health and/or social services
- Diploma or continuing education in case management and/or care coordination is an asset.
- 3 - 5 years demonstrated experience in community and/or primary care setting that includes client counseling, care coordination, case management and/or discharge planning;
- Background in clinical practice, social work, and/or community health with experience performing a comprehensive health or symptom directed assessment and synthesizing data from multiple sources
- Experience serving those living with mental health and addictions
- Ability to solve problems and adapt to changing circumstances within the work environment and effectively support change.
- Ability to mentor and coach dispersed partner’s front line staff in adopting new tools and methodologies.
- Ability to function as change agents and implement change management activities to ensure the integrity and quality around processes are standardized
- Demonstrated understanding of the social determinants of health and the impact on clients
- Training in Non-Violent Crisis Intervention, First Aid & CPR, MI training, ASSIST, etc.
- Fluency in English and French is required, other languages an asset
- Must provide proof of Covid-19 Vaccinations
**Salary**:$62,663 to $73,728/annum, commensurate with experience. HOOPP eligible.
At SEOCHC we are committed to diversity, equity and inclusion. We welcome applicants with diverse gender identities, sexual orientations, disabilities, and/or ethno-racial status that reflect the broad community we serve.
At SEOCHC we are committed to diversity, equity and inclusion. We welcome applicants with diverse gender identities, sexual orientations, disabilities, and/or ethno-racial status that reflect the broad community we serve.
**Letters of Application** including your resume and cover letter outlining your interest/motivation and key competencies for this role must be received by **4:00 pm Friday April 21st, 2023**
Attn: Human Resources
South-East Ottawa CHC
