Special Events Coordinator

4 months ago

Saskatoon, Canada Sheraton Cavalier Scarlet Restaurant Full time

The Social Event Coordinator maximizes hotel revenue by seeking out, identifying, and fully qualifying hotel group and catering business in relation to the social segment. The consultant will provide efficient and professional service by anticipating guests’ needs, building relationships, and detailing their expectations through communication to other departments via proposals, contracts, and event orders.

**Responsibilities**
- Handle all social events which includes weddings, anniversaries, holiday parties, and family gatherings and services. Although you are the social coordinator, at times you will be required to adhere to the ‘Just Book It’ philosophy to ensure workloads are fairly distributed through the office
- Ability to qualify calls, obtain historical information (if applicable) to properly position ourselves
- Ability to take direction, give suggestions, and work well with a dynamic team
- Contributes to overall business plans, goals and initiatives set for the Sales/Catering Department
- Ability to focus on customer expectations and clearly communicate that to various departments
- An understanding of revenue management for both catering and guest rooms
- Handle the execution of all groups with regards to food, beverage, audio visual, and room blocks
- Plan, up-sell, and coordinate the details of the event with clients, including space requirements, function times, equipment, menus, billing instructions, and the appropriate proposal and/or sales contract for signature
- Promote the hotel through direct sales calls, phone calls, mailings; utilizing situational selling and prospecting skills and techniques in all facets of the position
- Prepare event orders a minimum of 2 weeks in advance of event
- Prepare proposals for potential clients, and contracts for secured business and repeat business
- Conduct site meetings and tours with clients, and attend/assist hotel functions when needed
- Follow up on guest satisfaction and share information with entire team
- Achieve catering profit goals by ensuring that negotiated pricing are in line with hotel profit objectives
- Collect advanced payments and set up / coordinate credit for customers with Accounting department
- Adhere to sales & catering policies and procedures and Isaac processes
- Schedule: Tuesday to Saturday

**Salary**: From $44,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- On-site parking

Work Location: In person

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