Manager, Sales

3 months ago

Whistler, Canada Tourism Whistler Full time

**Job Title**: Manager, Sales & Marketing
**Position Status**: Full Time, Year Round
About Tourism Whistler
We love where we live and we bring that energy and passion to everything we do. We're a team of collaborative, mountain-loving individuals and we show up and achieve great things professionally and personally. Creating a positive and fulfilling experience for our team is high on our list of priorities. And we're proud to be a workplace that requires respect for our people, our partners, and our environment. Because the people make the place, and this place is pretty special.
What We Offer
**A few ways that we walk the talk**:
Culture & Connection
- A casual office setting (aka: no formal dress code)
- Bi-monthly all staff events and departmental team building (the fun kind, we swear)
- Down dogs in the office (that's actual dogs and the occasional lunchtime yoga session)
- Fun, supportive, and collaborative team environment

Health & Wellness
- Meaningful health benefits for employees and their dependents, including an Employee Assistance Program and a wellness app (hello, Headspace)
- A wellness fund to support your health and recreation in Whistler. Think ski/snowboard or bike park pass, yoga or gym memberships, golf lessons, or other wellness offerings that support your well-being
- An annual Health & Wellness calendar with wellness offerings to prioritize mental health and well-being

Flexibility
- Nine-day fortnight schedule offering work-life balance and time to enjoy the beauty of Whistler
- 3 weeks' paid vacation as a starting point
- Hybrid work environment - Whistler based with a hybrid approach that balances in office and remote work (for eligible positions)

Position Summary
The Manager, Sales & Marketing is a sales-driven and results-oriented individual, with a focus on creating compelling offers and promotions, and maintaining supplier account relationships, including managing the Preferred Partner Program and the Whistler Rewards loyalty program. This role works closely with the Senior Manager, E-Commerce and the Tourism Whistler Marketing team to develop timely and relevant offers for our customers, and explores new opportunities to drive year-round incremental room nights and revenue.
Key Responsibilities
- Act as a Tourism Whistler ambassador, living our purpose and vision with passion & energy, achievement and respect
- Contribute to achieving sales targets for online and call center lines of business
- Oversee the maintenance of the Whistler Rewards program including monthly offers and reporting
- Develop the seasonal (winter & summer) preferred partner marketing programs
- Co-ordinate bi-annual supplier/vendor meetings
- Utilize Tourism Whistler’s research to gain insights into consumer behavior and develop compelling relevant offers and promotions
- Oversee annual supplier contract renewal process

Knowledge, Skills & Abilities
- 3+ years' sales experience in resort setting.
- 3+ years’ experience in a management capacity.
- Experience in account management and reporting deliverables.
- Driven and motivated to achieve results.
- Excellent verbal and written communication skills, with the ability to present results in an engaging manner.
- Knowledge and passion for Whistler.

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