Operations Analyst

2 weeks ago

Toronto, Canada InnVest Hotels Full time

**THE OPPORTUNITY**:
OPERATIONS ANALYST

REPORTS TO CORPORATE MANAGER, OPERATIONS PLANNING AND ANALYSIS

**THE COMPANY**:
Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations.

Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an opportunity to pursue their passions. Our skillsets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others, a strong sense of integrity, and a curiosity to challenge the status quo.

With over 80 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 70 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from roadside inns to luxury urban properties.

At InnVest, our mission is simple - to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

**THE ROLE**:
We are seeking a highly motivated individual who is looking to join a fast-paced and rewarding position on our regional InnVest Hotels Management Limited (IHML) team. Joining the IHML team will expose the incumbent to InnVest’s diversified portfolio of hotel assets and markets across Canada. Reporting to the Corporate Manager, Operations Planning and Analysis, the Operations Analyst is accountable for generating recurring analytical reports utilizing various data sources to share operational trends & insights, as well as providing Operations administrative support to the On and Above Property Operations team (General Managers, VP-Regional Operations, Regional Director of Operations, Regional Sales and Revenue Management, and SVP, Operations).

**ACTIVITIES**:

- Gather financial data and operational information from On and Above Property team and validate content integrity and data accuracy.
- Create dashboards and analytical reports; consolidation of information from various data sources and systems.
- Develop and contribute content for monthly, quarterly, and annual reporting initiatives - including but not limited to Board Meeting materials, Third Party monthly reporting, as well as other financial and hotel operational presentations - and ensure timely distribution to relevant stakeholders.
- Assist in the operational budgeting and forecasting process.
- Assist on financial projections and market share analysis on ad hoc projects.
- Develop various reports in M3 and Excel for the On and Above Property Operations team and provide tools and training to support property and regional objectives.
- Create, validate and manage data mappings in M3 that benefit all company end-users by increasing work efficiency when building reports and dashboards in the system.
- Assist in performing financial modelling, market share analysis, and costing scenarios as it pertains to hotel revenue generation, cost mitigation, and/or acquisition due diligence.
- Conduct content integrity and data accuracy validation on a regular basis to deliver quality reports and data on MyPerspective.
- Provide assistance in Property Systems Support.
- Prepare meeting minutes and follow-up correspondence from meetings.
- Assist with special ad-hoc projects and initiatives, as assigned.

**Other responsibilities**:

- Maintain a thorough understanding of current market conditions and economic outlook to incorporate the best insights into the portfolio and IHML and iHotels Hotel Operations practice.
- Support SVP, Operations, and other members of the IHML team, by monitoring hotel performance on both a portfolio and individual asset basis.

**COMPETENCIES WE ARE SEEKING**:
**EDUCATION AND EXPERIENCE**
- Post-secondary education in a relevant discipline including, but not limited to Hospitality and Tourism Management, Finance/Accounting, Information Systems, Real Estate, or Business Administration.
- Minimum 1 years’ relevant work experience in an analytical or similar role.
- Experience working in hotel, restaurant, or tourism operations is highly desirable.

**SKILLS AND KEY ATTRIBUTES**:

- Ability to confidently communicate complex ideas and build relationships with various InnVest stakeholders.
- Demonstrated ability to work as a team player, with excellent interpersonal skills.
- Exceptional time management skills and capability to manage priorities under fast-paced environment.
- St

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