Head of Mobile

2 weeks ago

Toronto, Canada Capital One Full time

161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,

Head of Mobile - Product Management

**Job Description: Head of Mobile - Product Management**

At Capital One Canada, we are on a mission to build a best-in-class credit building experience on our mobile app. As the Head of Mobile, you will be directly responsible for driving meaningful progress against our goal of enabling customer success through real-time & intelligent mobile experiences. You’ll partner with world-class professionals to develop and test solutions to ultimately make our products better and drive outcomes that matter. And you will do it all in a collaborative environment that values your insight, encourages you to challenge the status quo, and promotes continuous learning.

**Key Responsibilities**:

- Define the strategic direction for our mobile product portfolio comprised of our iOS & Android apps as well as the underlying technology platform that fuels them, aligning with the company’s goals and vision
- Develop and maintain roadmaps and set of strategies that will drive adoption and usage of mobile products based on business objectives and user needs
- Stay up-to-date with the latest mobile technology trends and identify new relevant opportunities
- Effectively partner with engineers to align technology investments with the product agenda, spanning end user functionalities, internal capabilities, and platform health
- Champion the use of the appropriate methods to unearth both internal and external customer needs and ensure product agenda aligns solutions with customer problems
- Lead cross functional teams, including product management, design, engineering, and operations through the delivery of multiple initiatives concurrently, from discovery to iterative releases and insight generation, with a balanced approach of trading off speed to market with risk management
- Work closely with key stakeholders, customers, and partners across Capital One to bring the mobile agenda to life
- Manage multiple product managers as well as associates from other job families including process management and business analysis; coach and mentor associates with the goal of developing and retaining talent at Capital One
- Elevate the product management craft through promoting a mindset of outcomes over outputs and iterative learning

**Qualifications**:

- Bachelor’s degree in business, engineering, or relevant field
- 5-7+ years of product management experience; preferably some experience managing mobile products
- 2-3+ years of people management experience
- Experience working in an Agile environment and a commitment to continuous improvement and learning
- Strong quantitative and qualitative skills; ability to make data-driven decisions and provide recommendations to drive action
- Strong leadership and communication skills, with the ability to influence and collaborate effectively with stakeholders and cross-functional team
- Technical and design knowledge to effectively discuss solutions with partners
- Ability to build and deliver via a high-performing team
- Clear results orientation for both short, medium and long term horizons
- Track record of thriving in a fast paced, uncertain, and dynamic environment

Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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