Program Manager

3 weeks ago


Ottawa, Canada CIRA Full time

Join the team that is building a trusted internet for Canadians CIRA is best known for managing the system that keeps more than 3 million.CA domains running as smooth as maple syrup, but we do so much more to help Canadians thrive on the internet.

Whether it’s our cybersecurity products that protect Canadians online, our advocacy work that fights for better internet, or our Community Investment Program that supports hundreds of community-based internet projects across Canada—we work every day to keep the internet strong and free. Join us

As program manager, you will be responsible for the execution of programs under CIRA’s Community investment program. At the centre of this role will be the implementation of the Canadian Traceroute Database project, which aims to map the path of internet traffic in Canada and provide analysis that can inform issues related to resiliency, cybersecurity, and sovereignty. Over time, you will also play a key role in the program management of CIRA’s flagship Canadian Shield protected DNS service.

You have a technical background with knowledge of internet routing and best practices, as well as DNS and anycast networks. You are keen to put your expertise to use on programs that can help strengthen Canada’s internet. You’re interested in project and product management, and are comfortable being a bridge between technical collaborators and non-technical stakeholders. You’re a visionary who can imagine a program’s potential, and map the path to make it happen.

**What you will do**:

- As program manager, you will be responsible for the development and ongoing execution of two initiatives that are core to CIRA’s community investment, policy and advocacy activities: the Canadian Traceroute Database (CTRD) project, and Canadian Shield.
- Lead the evolution of the programs: Set the strategy and goals, and annual plans.
- Work with the development teams to establish product roadmaps, and oversee their execution
- Maintain relationships with program partners and external stakeholders.
- Working with the communications and public affairs functions, raise the profile of these programs and issues related to internet resilience and cybersecurity in Canada.

**What you bring**:

- A minimum of 5 years of experience in the area of DNS or internet routing. Experience with large scale resolver operations and anycast is an asset.
- 1-2 years of experience in project or program management.
- An understanding of the Agile product development methodology, and knowledge of the product owner role.
- Exceptional relationship management skills
- A love of data, and curiosity and a proven track record of digging deep to find what can be learned from it
- Most importantly, a deep commitment to the need for a safe and resilient internet

**Who we are**:
We are a not-for-profit, purpose-driven organization with a dynamic team that helps shape the internet in Canada. Our team is full of high performers and creative thinkers who come to work every day and ask, “What more can we do?” because they believe in the CIRA mission to build a trusted internet for Canadians. It is our team and our mission that has led CIRA to be named one of the National Capital Region’s Top Employer for eight years.

At CIRA, we value the importance of connection and flexibility for our team. That’s why we have a hybrid model in place, with a mix of remote and IRL (in real life) days in our beautiful office at Lansdowne Park, in Ottawa. CIRA IRL days are any days that a CIRA teammate will be in person for a CIRA-related activity. In addition to having opportunities to connect, collaborate and work alongside your team and other business units, we frequently host team building, wellness and social events

**COVID-19 Information**:
In accordance with our mandatory vaccination policy, we will only interview people who have been fully vaccinated, or who have a valid medical exemption.



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