Program Manager, Partnership Program Management

3 weeks ago

Ottawa, Canada EDC Full time

**Program Manager, Partnership Program Management ( Level 3 or Level 4)** - 000460

**Posting Date**: Feb 15, 2023, 9:27:18 AM

**Primary Location**: Ontario-Ottawa

**Job Type**: Permanent

**Schedule**: Full-time

EDC is Canada’s export credit agency, offering information, knowledge and innovative commercial solutions to help Canadian exporters and investors expand their international business. We take on risk so Canadian businesses can take on the world.

When you join our team, you’ll be helping Canadian companies bring their vision, passion and innovation to the global marketplace. Your knowledge and expertise will support more than 25,000 Canadian companies and their customers in as many as 200 markets worldwide. You’ll work shoulder-to-shoulder with the best and brightest in an inclusive, collaborative environment that fosters professional development and success. And you’ll know that you’re making a difference every day—for companies, for Canada and for the people you work with.

Year after year, EDC has been recognized as a Top 100 and Top Family-Friendly Employer.

**Team & Job Overview**

The Partnerships team mission is to develop and nurture partnerships to spark trade for Canada. We accomplish this by fostering partnerships and trade ecosystems to positively impact Canadian companies and make a difference for Canada.

**Discipline Summary**

As Program Manager within the Partner Channel team, you play a key role to drive EDC’s growth with the development of a strategic portfolio of partnerships. Recognized for your abilities in quantitative and qualitative analysis, relationship management, and project management. You will be a key player to help:

- Develop cohesive and sustainable processes to manage the overall partnerships program,
- Maintain strong relationships with internal stakeholders, such as, Sustainable Business & Enablement (SB&E), Marketing and Transformation office teams, and
- Prioritize and execute partnership initiatives.

**Key Responsibilities & Requirements**
- Key resource and point of contact for relationship managers acting as expert and sounding board to assist planning & rollout of small to large partner implementation projects
- Facilitates & leads change management and rollout of multi phased projects in collaboration with SB&E to leverage EDC standard change management practices
- Assumes responsibility and takes the lead on initiatives that are charged with redeveloping or enhancing business processes. Assesses current performance and scopes improvements that maximize ROI across a wide variety of functions (Reporting, Strategy, Communication, etc.)
- Communicates & collaborates with wide range of internal teams, with ability to interact with range of levels from associate to leadership
- Ability to build and present communication material to small & large groups
- Ability to synthesize and convert conceptual ideas and knowledge into practical and usable resources, tools and output
- In collaboration across internal stakeholder teams, establishes relevant standards, guidelines and processes across a range of teams, tools and resources, while ensuring and managing adherence
- Ability to foresee, manage and mitigate risks, leveraging problem solving skills to complex problems
- Oversees and advances management and improvement of various technology platforms/tools that facilitate operation of day to day for relationship managers and overall management of Partnerships team and our partnership relationships
- Build artifacts to mature the partner management framework

**Screening Criteria**
- Minimum 5 years (level 3) or 7 years (level 4) relevant experience in quantitative and qualitative analysis, marketing and program or project management
- Strong understanding of EDC’s business (e.g. LOBs, processes and systems)
- Strong project management experience and collaboration experience with internal/external stakeholders
- University degree in business, marketing, IT or related field

**Asset**
- Experience with Agile methodology and systems
- Relevant experience in managing partnerships
- Relevant experience in finance and/or IT sector
- Strong communication and presentation skills in both official languages (French and English)
- Customer (Exporter) focus with emphasis on digital journey and experience

**Salary Range**
- Level 3: $66,000-$99,000 + performance-based incentive
- Level 4: $91,700-$137,600 + performances based incentive

**How to apply

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