Assistant Service Manager, Automotive Retail

5 months ago

Ottawa, Canada Alpha Auto Group - Bank Street Toyota Full time

Are you ready to embark on an exciting journey with Alpha Auto Group (AAG), a growing auto dealer group world-wide? We're not your average auto group

At AAG, our passion for cars is matched only by our dedication to delivering an unforgettable customer experience. As a customer centric organization, AAG’s mission is deeply rooted in providing a best-in-class customer experience with our customers at the heart of all of our decision making.

**Responsibilities**
- Actively working to support the Service Department in identifying opportunities for coaching and development within your team. Actively working to communicate and support personnel for further skill development.
- Help communicate technical problems to service staff and assisting Service Advisors with difficult diagnostics
- Looking for gaps in knowledge and productivity, working ongoing with the team to address and improve efficiencies.
- Organizing the shop floor and parking lot to ensure that areas are both safe and effectively accessible.
- Support the Shop Foreman in the supervision of Technicians in repair procedures, which includes reviewing the quality of service repairs performed and helping to ensure dealership standards are met.
- Reviewing all shop comebacks with appropriate Technicians.

**Qualifications**
- 3-5 years’ experience in automotive retail, ideally in a Service Advisor role.
- Proven leadership skills.
- High attention to detail/organization/time management.
- Ability to work with mínimal supervision with high attention to detail.
- Strong interpersonal, customer service, and communication skills.
- Previous experience in a management role is an asset.

**Salary**: From $50,000.00 per year

**Benefits**:

- Extended health care
- Paid time off

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Ottawa, ON K1V 7Z6: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Service Advisor: 2 years (preferred)
- Customer Service: 3 years (preferred)
- Automotive: 3 years (preferred)

**Language**:

- English (required)

Licence/Certification:

- Drivers License (required)

Work Location: In person

  • Automotive Assistant Parts Manager

    5 months ago

    Ottawa, Canada Dilawri Automotive Group Full time

    S. Dilawri Automotive Group is currently seeking an Assistant Parts Manager to join our dynamic team**.** Essential Job Duties: - Provide efficient and excellent customer services as it pertains to parts - Receive requests from employees for parts to fix customer vehicles in for servicing - Cost out parts to the Work Order for accurate billing and...

  • Automotive Assistant Parts Manager

    5 months ago

    Ottawa, Canada Dilawri Automotive Group Full time

    S. Dilawri Automotive Group is currently seeking an Assistant Parts Manager to join our dynamic team**.** Essential Job Duties: - Provide efficient and excellent customer services as it pertains to parts - Receive requests from employees for parts to fix customer vehicles in for servicing - Cost out parts to the Work Order for accurate billing and...

  • Assistant Service Manager, Automotive Retail

    5 months ago

    Ottawa, Canada Alpha Auto Group - Bank Street Toyota Full time

    Alpha Auto Group ("AAG") is a growing and nationally focused auto dealer group based in Toronto, with various locations across Canada and the USA. AAG’s mission is deeply rooted in delivering best in class service for our valued customers by putting our customers first through world class service. With the ever increasing demand for support and service in...

  • Automotive Service Advisor

    5 months ago

    Ottawa, Canada Dilawri Automotive Group Full time

    S. Dilawri Automotive Group is currently seeking a Service Advisors to join our dynamic team at our following dealerships: **Orleans Mitsubishi** Essential Job Duties: - Greet and welcoming of service customers and listens to their concerns - Work with technicians to identify required maintenance and repairs - Prepare repair orders, enter them into the...

  • Automotive Parts Manager

    4 months ago

    Ottawa, Canada Dilawri Automotive Group Full time

    S. Dilawri Automotive Group is currently seeking a Parts Manager to join our dynamic team at our following dealerships: **Genesis Ottawa - 1 Laser Street** Essential Job Duties: - Assist in establishing pricing parameters in each customer category - Establish individual parts inventory levels and balances them for maximum turnover - Accountable for the...

  • Automotive Service Advisor

    5 months ago

    Ottawa, Canada Dilawri Automotive Group Full time

    S. Dilawri Automotive Group is currently seeking a Service Advisors to join our dynamic team at our following dealerships: **Hyundai on Hunt Club** **Kia on Hunt Club** Essential Job Duties: - Greet and welcoming of service customers and listens to their concerns - Work with technicians to identify required maintenance and repairs - Prepare repair orders,...

  • Assistant Service Manager, Automotive Retail

    5 months ago

    Ottawa, Canada Alpha Auto Group - Bank Street Toyota Full time

    Are you ready to embark on an exciting journey with Alpha Auto Group (AAG), a growing auto dealer group world-wide? We're not your average auto group! At AAG, our passion for cars is matched only by our dedication to delivering an unforgettable customer experience. As a customer centric organization, AAG’s mission is deeply rooted in providing a...

  • Automotive Parts Manager

    5 months ago

    Ottawa, Canada Dilawri Automotive Group Full time

    S. Dilawri Automotive Group is currently seeking a Parts Manager to join our dynamic team at our following dealerships: **Bank Street Mazda - 2575 Bank Street** Essential Job Duties: - Assist in establishing pricing parameters in each customer category - Establish individual parts inventory levels and balances them for maximum turnover - Accountable for...

  • Automotive Service Advisor

    5 months ago

    Ottawa, Canada Car-On Automotive Group Full time

    Car-On Auto is looking for an Automotive Service advisor! **About Car-On Automotive Group**: Family-owned and located in Ottawa we are a pre-owned automotive store in a league of our own. We are Eastern Ontario's largest and fastest-growing pre-owned store. We are a full-fledged, cradle-to-grave dealership with sales, service, parts and body shop...

  • Service Manager, Automotive Retail

    5 months ago

    Ottawa, Canada Alpha Auto Group Full time

    Alpha Auto Group ("AAG") is a growing and nationally focused auto dealer group based in Toronto, with various locations across Canada and the USA. AAG’s mission is deeply rooted in delivering best in class service for our valued customers by putting our customers first through world class service. With the ever increasing demand for support and service in...

  • Automotive Technician Assistant

    2 weeks ago

    Ottawa, Ontario, Canada Westend Automotive] Full time

    We are seeking a skilled Automotive Technician Assistant to join our team at Westend Automotive. As a key member of our team, you will be responsible for assisting our experienced technicians in the repair and maintenance of vehicles. Key Responsibilities:Assist technicians with vehicle repairs and maintenancePerform basic vehicle inspections and...

  • Automotive Service Advisor

    4 weeks ago

    Ottawa, Ontario, Canada Car-On Automotive Group Full time

    About Car-On Automotive GroupWe are a family-owned and operated pre-owned automotive store in Ottawa, Eastern Ontario's largest and fastest-growing pre-owned store. Our cradle-to-grave dealership offers sales, service, parts, and body shop departments, with a strong focus on customer satisfaction.Job SummaryWe are seeking a detail-oriented and...

  • Automotive Service Advisor

    1 month ago

    Ottawa, Ontario, Canada Car-On Automotive Group Full time

    About Car-On Automotive GroupWe are a family-owned and operated pre-owned automotive store in Ottawa, Eastern Ontario's largest and fastest-growing pre-owned store. Our cradle-to-grave dealership offers sales, service, parts, and body shop departments, with a strong focus on customer satisfaction.Job SummaryWe are seeking a detail-oriented and...

  • Automotive Service Advisor

    1 month ago

    Ottawa, Ontario, Canada Car-On Automotive Group Full time

    About Car-On Automotive GroupWe are a family-owned and operated pre-owned automotive store in Ottawa, Eastern Ontario's largest and fastest-growing pre-owned store. Our cradle-to-grave dealership offers sales, service, parts, and body shop departments, with a strong focus on customer satisfaction.Job SummaryWe are seeking a detail-oriented and...

  • Automotive Service Advisor

    4 weeks ago

    Ottawa, Ontario, Canada Car-On Automotive Group Full time

    About Car-On Automotive GroupWe are a family-owned and operated pre-owned automotive store in Ottawa, Eastern Ontario's largest and fastest-growing pre-owned store. Our cradle-to-grave dealership offers sales, service, parts, and body shop departments, with a strong focus on customer satisfaction.Job SummaryWe are seeking a detail-oriented and...

  • Automotive Technician Assistant

    4 weeks ago

    Ottawa, Ontario, Canada Westend Automotive] Full time

    Join Our Team at Westend AutomotiveWe are seeking a highly motivated and hardworking individual to join our team as an Automotive Technician Assistant. As a key member of our team, you will be responsible for assisting our experienced technicians in maintaining and repairing vehicles.Key Responsibilities:Assist technicians in diagnosing and repairing...

  • Automotive Technician Assistant

    4 weeks ago

    Ottawa, Ontario, Canada Westend Automotive] Full time

    Join Our Team at Westend AutomotiveWe are seeking a highly motivated and hardworking individual to join our team as an Automotive Technician Assistant. As a key member of our team, you will be responsible for assisting our experienced technicians in maintaining and repairing vehicles.Key Responsibilities:Assist technicians in diagnosing and repairing...

  • Automotive Technician Assistant

    4 weeks ago

    Ottawa, Ontario, Canada Westend Automotive] Full time

    Join Our Team at Westend AutomotiveWe are seeking a highly motivated and hardworking individual to join our team as an Automotive Technician Assistant. As a key member of our team, you will be responsible for assisting our experienced technicians in maintaining and repairing vehicles.Key Responsibilities:Assist technicians in diagnosing and repairing...

  • Automotive Technician Assistant

    4 weeks ago

    Ottawa, Ontario, Canada Westend Automotive] Full time

    Join Our Team at Westend AutomotiveWe are seeking a highly motivated and hardworking individual to join our team as an Automotive Technician Assistant. As a key member of our team, you will be responsible for assisting our experienced technicians in maintaining and repairing vehicles.Key Responsibilities:Assist technicians in diagnosing and repairing...

  • Automotive Technician Assistant

    2 weeks ago

    Ottawa, Ontario, Canada Westend Automotive Full time

    We are seeking a hard-working Automotive Technician Apprentice to join our team at Westend Automotive. As a Mechanic Helper, you will assist our experienced technicians in maintaining and repairing vehicles. If you are eager to learn and grow with our company, please apply in person at our location.