Mess Manager

**WHO WE ARE**
The Canadian Forces Morale and Welfare Services (CFMWS) supports the Canadian Armed Forces members and their families wherever they are in the world through the provision of fitness, recreation and leisure activities, family and charitable support, retail as well as personal financial services. We offer our employees the opportunity to work with a purpose every day in an inclusive, healthy, respectful and rewarding work environment.

**THE ROLE**
As a Mess (Hospitality) Manager, you provide an excellent customer experience in our military messes. During big events to every day moments, you will build a rapport with the military community while utilizing your operational and hospitality experience. Military messes are places where Canadian Armed Forces (CAF) members come together to socialize and foster morale.

The Mess (Hospitality) Manager will ensure smooth operation of the messes’ activities and operations, including bar operations, while adhering to strict requirements for health, hygiene and safety. You will manage the scheduling, training and performance of employees. You will develop operations budgets, business plans and monitor and report on all expenses.

This is a role where everyone works as one team to provide the best customer experience for our members and contributes in creating a positive workplace. If you thrive in a customer focused environment, enjoying leading a team - this opportunity is for you

**QUALIFICATIONS NEEDED** Education, Certifications and Licenses**

College diploma or certificate in hospitality, food service management, or a related field AND some years of experience in hospitality or food and beverage service sector

Provincial Responsible Service of Alcohol certification, as required

**Experience**

In coordinating bar operations services

In coordinating banquets and functions

In inventory and bar management

In negotiating service contracts

In preparing marketing strategies

In managing facilities

In budget administration

In personnel administration

**Competencies, Skills and Abilities**

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

**LANGUAGE REQUIREMENTS**
Bilingual Essential

Reading: Functional

Writing: Functional

Oral: Functional

**BENEFITS AVAILABLE** Health Benefits**: Drug coverage, travel insurance, dental, vision, life insurance, disability insurance and accidental death and dismemberment coverage.

**Work Life Balance**: A wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

**Retirement Planning**: A Defined Benefit Pension Plan and Group Savings Plans.

**Learning and Development**: Tuition Assistance Program and Advanced Learning Program, payment of professional association memberships, online learning opportunities and second language training.

**Perks**: Discounts through CF One Member Appreciation.

**OTHER INFORMATION**
Steeped in a rich military heritage and tradition, messes have been used by the Canadian Armed Forces (CAF) throughout Canada's history to foster morale and promote military values including camaraderie and unit cohesiveness. Messes give members a strong sense of commitment to the ideas, objectives and the basic responsibility expected of them within the CAF and set the standard for military service within Canada. CFMWS provides support to all CAF messes. Specifically, PSP Hospitality Services provides expertise on operational and management practices and assists mess managers in providing quality mess hospitality services.

**START DATE**
As soon as possible

**INCLUSION AND ACCOMMODATION**

Job Reference: CFMWS05640