Jr. Loans Specialist

2 weeks ago


Vancouver, Canada Spring Financial Inc. Full time

Since 2014, Spring Financial has been simplifying the lending process for millions of Canadians facing all types of financial circumstances. Spring offers a growing range of financial products and services which currently include personal loans, mortgages, credit cards and secured loans - all of which are made available to Canadians without having to visit a branch Spring is part of the Canada Drives Group of Companies. Together, the Group provides services to over 1 million Canadians each year.

**What You’ll Be Doing**:

- Conducting outbound calls to develop and maintain new accounts
- Qualifying customers, verifying employment & credit status
- Listening and identifying the customer’s needs before educating and advising the customer on the best personal financing solution tailored to them.
- Collecting, organizing, and delivering all relevant customer information & documentation to our financial partners to expedite the pre-approval process
- Actively listening to customers and driving satisfaction through solution-based relationships
- Acquiring product line knowledge on all of Spring Financial's programs and educating clients on the best use of such programs.

**What You Should Already Have**:

- Entrepreneurial attitude with an ability to work in a fast-paced environment
- Previous experience in a retail or customer service environment an asset
- Prior call center experience a plus, but not required
- Results-oriented, creative and charismatic with the desire to share a laugh or two with your teammates
- A diploma or degree and/or a combination of relevant experience

**What We Will Give You**:

- Compensation: $40,000 base salary + bonuses
- Comprehensive health, dental and vision coverage
- Career growth
- A great work environment in the heart of Downtown Vancouver



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