Jr. Loans Specialist
2 weeks ago
Since 2014, Spring Financial has been simplifying the lending process for millions of Canadians facing all types of financial circumstances. Spring offers a growing range of financial products and services which currently include personal loans, mortgages, credit cards and secured loans - all of which are made available to Canadians without having to visit a branch Spring is part of the Canada Drives Group of Companies. Together, the Group provides services to over 1 million Canadians each year.
**What You’ll Be Doing**:
- Conducting outbound calls to develop and maintain new accounts
- Qualifying customers, verifying employment & credit status
- Listening and identifying the customer’s needs before educating and advising the customer on the best personal financing solution tailored to them.
- Collecting, organizing, and delivering all relevant customer information & documentation to our financial partners to expedite the pre-approval process
- Actively listening to customers and driving satisfaction through solution-based relationships
- Acquiring product line knowledge on all of Spring Financial's programs and educating clients on the best use of such programs.
**What You Should Already Have**:
- Entrepreneurial attitude with an ability to work in a fast-paced environment
- Previous experience in a retail or customer service environment an asset
- Prior call center experience a plus, but not required
- Results-oriented, creative and charismatic with the desire to share a laugh or two with your teammates
- A diploma or degree and/or a combination of relevant experience
**What We Will Give You**:
- Compensation: $40,000 base salary + bonuses
- Comprehensive health, dental and vision coverage
- Career growth
- A great work environment in the heart of Downtown Vancouver
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