Food Service

3 weeks ago

Ottawa, Canada Riverstone Retirement Communities Full time

Bridlewood Trails Retirement Community - Diningroom Supervisor
Full Time

Riverstone Retirement Communities is a locally owned and operated company offering, a highly respected, full continuum of care to it’s residents. We believe that everyone deserves to live a meaningful, engaged and joyful life. We strive to ensure our residents live comfortably and with dignity in a safe and happy environment. Riverstone offers our residents a variety of lifestyle options to best suit their needs-from independent to assisted living, including memory care.
Our valued employees work in an environment that fosters job satisfaction, respect, responsibility, loyalty and personal growth. We are looking for positive, caring team members who want to make a difference in the lives of seniors.

**QUALIFICATIONS**:
**Education**:

- Recent Safe Food Handlers certificate issued by Public Health

**Background**:

- Previous dining room server or dining room management experience, preferably in a retirement residence
- Familiar with Canada’s Food Guide to Healthy Eating, Hazardous Analysis Critical Control Point (HACCP), WHMIS, Health and Safety and Sanitation Code

**Personal Requirements**:
- Work as part of a team
- Demonstrated leadership, supervisory and organizational skills, creativity and high motivation.
- Keen interest in working with seniors
- Ability to lift heavy objects and stand and walk short distances throughout the shift. Ability to tolerate heat from kitchen area.

**FUNCTIONS**:

- Provide direction and on-site service training to departmental staff;
- Overall operation of the dining room;
- Significant patience and tact is required in dealing with Residents and family requests;
- Co-ordinate dining room and catering services with other departments as required;
- Establish, implement and enforce dining room policies and procedures with the approval of the Chef Manager and General Manager;
- Plan, organize, direct and supervise the activities of the dining room operations to ensure the provision of a high standard of quality service to Residents and guests;
- Creating and updating server schedule; working with Chef to optimize labour costs while providing and maintaining excellent service standards;
- Maintain an appropriate inventory of supplies (china, table linens, etc.) necessary for the efficient operation of the dining room according to the facility's standards;
- Instruct the dining room staff in the proper use of equipment, cleaning supplies and cleaning techniques in the dining room;
- Maintain excellent deportment of service staff including, but not limited to uniforms, interactions with residents and guests, organization and productivity;
- Maintain and update dietary status of all residents, observing which are signed out, on isolation, in hospital, etc.;
- Maintain accurate seating charts for dining rooms and update as needed;
- Working with the Chef, responsible for training and development of new service staff as well as other staff that impact the dietary dept;
- Create and continually evaluate shift routines and cleaning schedules for all service staff;
- Overall cleanliness and organization of dining rooms and satellite kitchens;
- Working to ensure proper staff coverage for employee absences;
- Assist in planning and preparation of special events and private functions.

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