Client Service Representative
13 hours ago
The Client Service Representative is Regina Housing's front-line office position. You'll provide direct service to current clients and administrative support to the Client Support department.
**What you'll do**:
- Answer both in person and telephone queries and provide information or direct to others for assistance as required
- Process rent and other payments
- Generate keys and building access cards for tenants as required
- Provides administration support to multiple departments by filing, creating packages, mailing letters, and opening/closing procedures.
**What you'll need**:
- 1-3 years customer service, administration, or clerical experience preferred
- Excellent customer service skills You have the patience to deal with a wide variety of people with unique needs and challenges while working with them to get them the assistance they need.
- Ability to think critically, solve problems, make decisions individually and as a team, and a high level of detail is necessary.
**What we offer**:
- A comprehensive benefits package: Health, Dental, and Vision coverage paid for by the Employer
- An excellent pension plan: You contribute 8.6% and we match it
- A consistent schedule: Monday-Friday, 8:30 am - 5pm
- Work life balance; 3 weeks' vacation and an additional 17 days off per year
**Job Types**: Full-time, Permanent
Pay: $17.38-$19.00 per hour
Expected hours: 36.25 per week
**Benefits**:
- Casual dress
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care
Schedule:
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
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