Service Advisor
6 months ago
Mac Lang (Sundridge) Ltd. is one of the top RAM, Jeep, Dodge and Chrysler dealerships in the region. We sell new and pre-owned vehicles. Mac Lang is currently looking for a Service Advisor to join our team.
If you enjoy meeting new people, deliver excellent customer service and want to earn above average remuneration, then we have a position for you.
The Service Advisor is responsible for guiding the customer through the maintenance scheduling process and repair of their vehicle. Our company is looking for a customer-centric individual who is passionate about building relationships with our customers.
**We offer**:
- Training/Certification
- Attractive Bonus Program
- Competitive wages based on experience
- Health & Dental benefits after 3 months
- RRSP Matching
- Relaxed, professional work environment
**Job Duties**:
- Work with customers to understand their needs.
- Work with customers to answer questions or concerns.
- Advises customer on necessary repairs and maintenance
- Provides cost estimate to customers
- Ensure that customer vehicles are adequately cared for and keep the customer updated on the progress of their repairs.
- Complete a follow-up to ensure that customers have no additional questions about the repair of their vehicle.
- Additional duties assigned.
- Ability to work in a team and possesses strong interpersonal skills with an upbeat and engaging attitude.
- Excellent listening skills.
- Ability to problem solve and high attention to detail.
- Loves a fast pace environment.
- Computer skills and understanding of technology.
- Experience with CDK software is considered an asset.
**Why Work for Mac Lang (Sundridge) Ltd**:
- maclang.ca
- Go to our website to see more about our company and the many reasons why you will want to work for us_
- We thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest_
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