Retail Sales Associate

5 months ago

Thornhill, Canada International Pool and Spa Centers Full time

International Pool and Spa Centers is the leading distributor, retail, and service provider of hot tubs, swimming pools, and recreational products in southern Ontario. We have 8 retail locations across Ontario, a fast-growing online business, and the largest fiberglass pool construction division in Ontario. We are a family-run, owned business that has been in operation for over 40 years.

We are currently looking for a **Retail Sales Associate **to join our dynamic and vibrant **Retail Store** team in our **Thornhill** location. If you are an energetic and ambitious individual looking for a progressive and rewarding career and thrive in a fast-paced environment with tight deadlines, this is the perfect opportunity for you

**START DATE**: Immediately

**JOB TYPE**: Permanent, Full-time

**LOCATION**: 79 Doncaster Ave, Thornhill, ON L3T 1L6

**Position Purpose**:Under the direction of the Store Manager, the **Retail Sales Associate **is responsible for performing an array of functions that may include assisting customers in identifying and selecting products, as well as working as a part of a team to keep the store environment clean, safe, organized and customer-friendly.

**Key Duties and Responsibilities **include but are not limited to the following:

- Provide excellent customer service by greeting incoming customers, directing customers to the appropriate product area, and assisting customers with their purchases.
- Perform cashier duties, including processing customer transactions, orders, and refunds.
- Be an expert in all customer facing policy and procedure in order to provide quick and accurate support
- Take initiative to exceed customer satisfaction even if it requires overcoming obstacles
- Ensure that customer complaints are handled tactfully, promptly, with genuine concern and according to company’s guidelines
- Assess customer needs and offer solutions.
- Complete the customer experience by suggesting value-added, related items.
- Ensure that the products are merchandised to company standards.
- Restock shelves and displays.
- Cleaning, pricing, and ticketing of stock products
- Answer phones; take messages and direct calls.
- Provide excellent customer service by listening to customer inquiries and requests, asking questions to identify service needs, resolving customer concerns and selling additional services when appropriate
- Maintain an effective appointment system to verify customer problems, recommend/sell additional services, and properly and accurately communicate customer concerns
- Carry out administrative duties such as filing, typing, copying, scanning, preparing reports, scheduling meetings, preparing and formatting correspondences etc.
- Respond to a variety of verbal and written inquiries from internal and external stakeholders.
- Manage client invoicing and process invoices through POS
- Manage employee expenses in the store
- Process all returns, refunds, and cancellations
- Maintain accurate records of all returns, refunds, store credits and gift cards
- Liaise with store level leaders to ensure in store returns are processed accurately and that customers are receiving consistent and accurate information
- Support with shipping, receiving and other warehouse related duties
- Receive orders and cross-reference with packing slips
- Keep stock levels under control, and ensure stock rotation
- Support with other office administrative tasks
- Periodically support with various projects and tasks upon request

**Other Duties& Responsibilities**
- Maintain a high level of product and service knowledge
- Periodic inventory counts.
- Ensure accuracy in all transactions, inventory, and procedures.
- Maintain store cleanliness as well as a good shopping environment according to the company’s standards.
- Maintain housekeeping standards.
- Participate in all manner of store maintenance
- Maintain a professional appearance, demeanor, and attitude at all times
- Other duties as assigned.

**Required Competencies & Qualifications**:

- Commitment to providing the best service possible to our customers.
- Ability to work various shifts, including days, evenings, and weekends.
- Ability to make excellent sales to achieve performance in alignment with goals and objectives
- Excellent customer service skills, interpersonal, organizational, and communication skills
- Motivated and creative team player
- Computer literate with proficiency using basic programs such as Windows and Outlook
- Strong knowledge of retail sales principles, methods, practices, and techniques.
- Strong problem identification and objection resolution skills.
- Able to build and maintain lasting relationships with customers.
- Exceptional verbal communication and presentation skills.
- Excellent listening skills
- Strong written communication skills.
- Self-motivated, with high energy and an engaging level of enthusiasm.
- Able to perform basic calculations and mathematical figures.
- Ability to work in a fast-paced,

  • Retail Sales Associate Part Time

    3 weeks ago

    Thornhill, Canada Moores Full time

    **Job Description**: **Retail Sales Associate** **We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help people confidently express their true selves so they can be their best.** **We Have Immediate Openings - Start Right Away!** -...

  • Sales Associate

    1 month ago

    Thornhill, Canada Club Pilates Woodbridge Full time

    **COMPANY OVERVIEW**: **POSITION**: The purpose of the Sales Associate is to assist with new membership sales. In addition, they also assist with front desk responsibilities and customer service for active members. We have a great training & mentorship program that will teach you everything that there is to know! While this posting is for Sales Associates,...

  • Sales Associate

    5 months ago

    Thornhill, Canada Rogers Communications Full time

    Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless...

  • Sales Associate

    5 months ago

    Thornhill, Canada Showcase Full time

    **Trend-Setters** Are you ready to join the hottest and most fun retail team in the GTA? Showcase, the world's largest retailer of its kind, is looking for a Part-Time Sales Associate who can bring some serious positive energy and passion for showcasing the latest and greatest trends to our team in Pickering Town Centre. As a Showcase Sales Associate,...

  • Sales Associate

    4 months ago

    Thornhill, Canada Shops on Steeles & 404 Full time

    Job description We want our customers to be inspired by our beautiful collections and experience exceptional customer service in a casual and friendly store environment. We are adding another sales associate to our fantastic team, approximately 10 - 20 hours per week in Shops on Steeles & 404, Thornhill. **What You’ll do** - Create a welcoming...

  • Sales Associate

    5 months ago

    Thornhill, Canada Shops on Steeles & 404 Full time

    Job description We want our customers to be inspired by our beautiful collections and experience exceptional customer service in a casual and friendly store environment. We are adding another sales associate to our fantastic team, approximately 10 - 20 hours per week in Shops on Steeles & 404, Thornhill. **What You’ll do** - Create a welcoming...

  • Sales Associate

    4 months ago

    Thornhill, Canada Fitness Depot Full time

    Fitness Depot is the largest retailer of specialty exercise and fitness equipment in Canada, offering the guaranteed lowest prices in North America. Providing merchandise of superior quality and value. Staffing our stores with friendly, motivated, energetic and trained sales associates.Fulfilling commitments made to customers or employees on a timely basis....

  • Seasonal Retail Sales Associate-the Promenade

    4 months ago

    Thornhill, Canada Bath & Body Works Full time

    Brand: Bath & Body Works Location: Thornhill, ON, CA Location Type: On-site Job ID: 03WJ2 Job Area: Store: Sales and Support Associate Employment type: Part-time Description At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our...

  • Grocery Associate

    5 months ago

    Thornhill, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Grocery Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Grocery Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the grocery area, and assists with stocking and the sale of goods. If you are looking for an...

  • Deli Associate

    5 days ago

    Thornhill, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Deli Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Deli Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the deli area, and assists with stocking and the sale of goods. If you are looking for an exciting...

  • Sales Associate

    5 months ago

    Thornhill, Canada Global Pet Foods Full time

    Experience in Retail sales - Outgoing personality - Excellent customer service skills **Job Type**: Part-time Day range: - Weekends only Shift: - Day shift - Evening shift COVID-19 considerations: Shift availability: - Day Shift (preferred) - Night Shift (preferred) Work Location: In person

  • Sales Associate

    2 months ago

    Thornhill, Canada Act 2 Fine Jewellery Full time

    Job Summary Duties - Engage with customers to understand their needs and preferences - Recommend products based on customer requirements - Process transactions accurately and efficiently - Manage all social media - Maintain a clean and organized sales floor - Assist in restocking merchandise - Upsell products to increase sales...

  • Sales Supervisor

    5 months ago

    Thornhill, Canada KALYNA STORE Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work setting**: - Retail business - On-site customer service **Tasks**: - Assign sales workers to duties - Authorize payments by cheque - Order merchandise - Authorize return of merchandise - Establish work schedules - Sell merchandise - Prepare reports on...

  • Bakery Associate

    4 months ago

    Thornhill, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Bakery Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Bakery Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the bakery area, and assists with stocking and the sale of goods. If you are looking for an...

  • Sales Associate

    5 months ago

    Thornhill, Canada Vision 770 Full time

    '''Duties''' - Engage with potential customers to understand their needs and recommend appropriate products or services - Conduct sales presentations and product demonstrations to showcase the features and benefits of our offerings - Utilize sales techniques such as upselling and cross-selling to maximize revenue - Build and maintain relationships with new...

  • Automotive Sales Team Leader

    5 months ago

    Thornhill, Canada Carhub Automotive Thornhill Bolton Full time

    Sales Department - Team Lead Locations in Thornhill & Bolton CarHub Automotive is looking for a forward-thinking Automotive Sales team leader who is excited to continually learn, and take ownership of their role. **Summary**: The primary responsibilities of the Sales Department Follow up including collaborating closely with the sales representatives to...

  • Seasonal Sales Associate

    3 weeks ago

    Thornhill, Ontario, Canada Henry's Full time

    About Henry'sHendry's is a leading camera store in Canada, with over 100 years of experience in the industry. We pride ourselves on our knowledgeable and passionate team, who are dedicated to providing exceptional customer service and expertise.Job SummaryWe are seeking a Seasonal Sales Associate to join our team. As a Sales Associate, you will be...

  • Seasonal Sales Associate

    3 weeks ago

    Thornhill, Ontario, Canada Henry's Full time

    About Henry'sHendry's is a leading camera store in Canada, with over 100 years of experience in the industry. We pride ourselves on our knowledgeable and passionate team, who are dedicated to providing exceptional customer service and expertise.Job SummaryWe are seeking a Seasonal Sales Associate to join our team. As a Sales Associate, you will be...

  • Jewelry Sales Associate

    1 month ago

    Thornhill, Canada Act 2 Fine Jewellery Full time

    Job Summary Duties - Engage with customers to understand their needs and preferences - Recommend products based on customer requirements - Process transactions accurately and efficiently - Manage all social media - Maintain a clean and organized sales floor - Assist in restocking merchandise - Upsell products to increase sales...

  • Overnight Dairy Frozen Associate

    4 months ago

    Thornhill, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Dairy/ Frozen Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Dairy/ Frozen Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the Dairy/ Frozen area, and assists with stocking and the sale of goods. If you...