IT Administrator

**Who we are**:
This is an exciting time for NOVONIX as we build and grow our battery material and technology company to service the critical needs of the electric vehicle and energy storage supply chains. As a leader in the industry with operations in both Canada and the United States, NOVONIX develops advanced, high-performance materials and equipment, and provides consultative testing services for the global lithium-ion battery market. We provide the necessary materials and technologies our clients need to manufacture batteries that must have longer lifecycles, are more energy-efficient, have reduced chemical use and waste generation, and support a cleaner power input for an environmentally sustainable energy future.

Our NOVONIX Battery Technology Solutions division, based in Halifax, Nova Scotia, Canada, focuses on innovative battery research and development, along with providing advanced battery testing equipment and services on a global scale. In Chattanooga, Tennessee, USA, our Anode Materials division manufactures our synthetic graphite anode materials used to make lithium-ion batteries which power electric vehicles, personal electronics, medical devices, energy storage units, and more.

Sounds amazing, doesn’t it? It is

**What we offer**:

- Competitive salary, benefits, and paid time off
- Laidback, informal, fun culture
- Smart, collaborative team members
- A chance to reduce the carbon footprint and work toward a cleaner energy future

**Role Summary**:
This person will report directly to the Head of IT and support IT infrastructure systems in Canada and the US. In the role of IT Administrator, you will be joining a world-class IT Infrastructure team that is delivering innovative solutions to tough problems.

The IT Administrator is responsible for the day-to-day administration of NOVONIX IT infrastructure, technologies, and systems. This position plays a critical role in ensuring continued operational efficiency, network security, and performance at NOVONIX. This position is **fully onsite** at our Bedford **OR** Dartmouth office, Monday through Friday, day shift hours (there may be times you are asked to work outside of normal business hours).

**Responsibilities include**:
Systems Administration
- Troubleshoot system and network outages, diagnosing and solving hardware and/or software issues
- Monitor and maintain backup and replication systems to ensure the protection and integrity of company data
- Update and create new Microsoft Forms making them more efficient and user-friendly for users
- Install/configure, operate, and maintain systems hardware and software and related infrastructure
- Plan and perform appropriate procedures, documentation, asset inventory assessment, and other procedures related to IT.

Deskside Support
- Onboard and offboard employees
- Manage the internal ticket system and prioritize incoming tickets
- Day-to-day operational support of office, laboratory, and remote staff
- Support existing IT infrastructure including but not limited to the internal database, Wrike, HubSpot, inFlow, and Wagepoint.
- Manage the office cellular service provider account in an administrative capacity (add/remove lines, etc.)
- Identify and develop training for users as needed

Functional Growth
- Research, recommend, and implement internal business operation systems integrations and improvements
- Research new IoT devices that will help support operations.
- Mentor and supervise IT front-line support technicians
- Regular creation of reports and other job-related documents as required.

**You are**:

- A graduate with post-secondary education in Computer Science or a related field, or equivalent experience
- Knowledgeable in virtualization technologies
- Familiar with administration of Active Directory, AAD, and Linux
- Knowledgeable of PCs, mobile devices, and tablets
- A professional with 2+ years of experience supporting Microsoft Windows OS and Office suite including Office 365, SharePoint, and OneDrive
- A highly motivated self-starter who takes initiative
- Well organized and invested in the details
- Able to build positive relationships at all levels of the organization
- Resourceful when it comes to solving problems
- A critical thinker able to manage complex information
- A problem solver
- Able to prioritize and manage multiple projects simultaneously
- Comfortable with ambiguity and changing environments
- A skilled communicator and storyteller
- Comfortable working and thinking independently while successful working with remote teams

**Extra awesome if you also have**:

- Related industry certifications
- Experience with a broad array of Network, OS, and Cloud systems
- Experience with Oracle Cloud Services

**One dream. One team. One NOVONIX.**

**Learn more**:

- NOVONIX provides equal employment opportunities to all employees and applicants for _employment and prohibits discrimination and harassment of any type without regard to race, _color, religion, age, sex, nat