Retail Manager

2 weeks ago

NordduQuébec QC, Canada LCBO Full time

Number of Openings:
Ongoing

Salary / Pay:
80,089.00 - 89,338.00

Job Posting Description:
The Retail Manager role exists to support the Store Manager in our higher volume, more complex store locations in order to contribute to the overall business objectives. This is a leadership role, with total store accountability to business operations, customer experience and employee engagement. The Retail Manager will work predominately afternoons to maximize leadership coverage, supervision, and overall business continuity.

As a leader you will positively support your employees through leading change, performance enhancement, training, teamwork, accountability, and employee engagement. The Retail Manager position manages a team by focusing on the LCBO's leadership competencies: lead people, build relationships, increase profitability, and enhance the brand and demonstrating integrity.

About the Role

Important Responsibilities

Under the general guidance of the Store Manager, and while leading the store team you will assume responsibility for the management and operation of an assigned LCBO store. The Manager's responsibilities include:
COACHING- Build teams by helping employees achieve their full potential.- Motivate, coach, and engage teams through regular communication.- Integrity is important to this leadership role, you will demonstrate openness, and building trust with employees, vendors, any persons doing business with the LCBO.

BUSINESS MANAGEMENT- Understanding of the business planning, budget process and performance reports.- Ensure staff understands the bottom-line measurements with performance goals established for the store concerning: units sold per employee hour; inventory turns; salary to sales; net income as percentage of sales.- Schedule staff to meet performance standards while following customer service standards, budget, and the Collective Agreement.

MERCHANDISING- Manage appropriate execution of corporate merchandising directives to ensure all deliverables are met.- Trouble-shoot to ensure all designs, signage, displays, and gift sets are done according to operational plans and guidelines.

INVENTORY MANAGEMENT- Ensure inventory levels are consistent with customer demand and appropriate breadth of assortment.- Ensure proper inventory receiving and inventory controls are maintained.

CUSTOMER EXPERIENCE STRATEGIES- Maintain customer service levels by ensuring all staff is engaged, motivated, trained and follow LCBO's Standards of Excellence.- Customer-Centric: ensures and prompts attention to customers and inspires strategies through staff that enhance the LCBO brand.- Ensure staffs are knowledgeable to provide information to customer with inquiries.

SPIRIT OF SUSTAINABILITY- Manage store within social responsibility practices by ensuring training availability to all staff for all corporate Social Responsibility programs, including refusal of service to underage and intoxicated persons, and intervention of second party purchases.- Encourage store participation in local events.- Maintain a positive profile in the community by collaborating to promote LCBO's social responsibility mandate and endeavors.

About You- Secondary Education is required.-
- Progressive experience as a Retail Manager in important areas such as Customer Service, Human Resources, Business Management, Inventory Management and Merchandising.- Smart Serve Certification is required.- Experience with, and exposure to social responsibility issues, facilities management, security requirements, health, and safety, WSIB and workplace diversity.

JUST SO YOU KNOW

In the world of LCBO, this position is officially referred to as Operations Manager/’B” Store Manager.

There is a world of opportunities at the LCBO

Join an organization where you can be challenged while achieving your true potential. A place where you can make a positive impact supporting Ontario business and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued. Be part of our journey as we invest in people and technology to transform an organization. There really is a world of opportunities at the LCBO.

We foster a culture of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation.

We appreciate your curiosity about this employment opportunity. Only those applicants under consideration will be contacted.

Work Hours:
40

Union / Non-Union:
Non-Union

Job Posting End Date:
October 23, 2023

The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human R

  • Retail Visual Merchandiser

    2 weeks ago

    Québec, Canada POWERHOUSE RETAIL SERVICES Full time

    We are currently recruiting for an independent contractor to fill the role of ‘**Retail** **Visual Merchandiser**' in **Levis, QC **area. To complete service calls in the Marks Work Warehouse, and other Retailers. This opportunity offers **flexible part-time hours** (no weekends or evenings) throughout the week (Monday through Friday) with the ability to...

  • Retail Visual Merchandiser

    4 days ago

    Québec, Canada POWERHOUSE RETAIL SERVICES Full time

    Do you have a flair for merchandising? Have worked retail in the past but looking for a change? We are currently recruiting for an independent contractor to fill the role of ‘**Retail** **Visual Merchandiser**' in the **Levis, QC **area to join our team of national visual merchandisers to complete service calls in Walmart and other national branded...

  • Seasonal Retail Visual Merchandiser

    1 week ago

    Québec, Canada POWERHOUSE RETAIL SERVICES Full time

    Do you have a flair for merchandising? Have worked retail in the past but looking for a change? We are currently recruiting for an independent contractor to fill the role of ‘**Retail** **Visual Merchandiser**' in the **Rosemere, QC **area to join our team of national visual merchandisers to complete service calls in the Bay, Walmart and other national...

  • Retail Visual Merchandiser

    1 week ago

    Québec, Canada POWERHOUSE RETAIL SERVICES Full time

    We are currently recruiting for an independent contractor to fill the role of ‘**Retail** **Visual Merchandiser**' in the **Montreal, QC **area. To complete service calls in the Marks Work Warehouse, and other Retailers. This opportunity offers **flexible part-time hours** (no weekends or evenings) throughout the week (Monday through Friday) with the...

  • Retail Visual Merchandiser

    1 week ago

    Québec, Canada POWERHOUSE RETAIL SERVICES Full time

    We are currently recruiting for an independent contractor to fill the role of ‘**Retail** **Visual Merchandiser**' in **Levis, QC **area. To complete service calls in the Marks Work Warehouse, and other Retailers. This opportunity offers **flexible part-time hours** (no weekends or evenings) throughout the week (Monday through Friday) with the ability to...

  • Field Sales Manager

    Found in: Talent CA C2 - 2 days ago

    Québec City, Canada OSL Retail Services Full time

    Overview It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that...

  • Retail Labour Planning Manager

    Found in: Jooble CA O C2 - 2 weeks ago

    Québec, QC, Canada Laura Canada Full time

    Join our team to achieve your full career potential! We are proactive, outside the box thinkers and doers who stop at nothing to make the iconic Laura and Melanie Lyne brands shine! Privately owned and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue to help generations of Canadian...

  • Retail Store Manager

    Found in: Jooble CA O C2 - 2 weeks ago

    Montréal, QC, Canada EightSix Network Inc Full time

    Our Store Manager is a key player in Retyche, they support the day-to-day operations while leading a team. They must have substantial knowledge of the high-end fashion industry and knowledge of the 2nd hand luxury market. Strong sense of customer service and team management. Supporting store leaders in operations and assisting different departments.  Store...

  • Samsung Home Electronics Sales and Product Specialist

    Found in: Jooble CA O C2 - 2 weeks ago

    Québec, QC, Canada Premium Retail Services Full time

    As a Samsung Sales and Product Specialist, you’ll spark sales in retail stores, promote products and excite customers about everything Samsung TV. Growing sales for Premium clients is the name of the game, and you’ll do it by being a Samsung TV product expert engaging with store personnel and customers. What’s in it for you? You’ll represent...

  • Planning Manager, Retail

    Found in: Jooble CA O C2 - 3 days ago

    Laval, QC, Canada Laura Canada Full time

    Join our team to achieve your full career potential! We are proactive, outside the box thinkers and doers who stop at nothing to make the iconic Laura and Melanie Lyne brands shine! Privately owned and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue to help generations of Canadian...

  • Retail Store Manager

    Found in: Jooble CA O C2 - 2 days ago

    Montréal, QC, Canada RETYCHE Full time

    Responsibilities  Our Store Manager is a key player in Retyche, they support the day-to-day operations while leading a team. They must have substantial knowledge of the high-end fashion industry and knowledge of the 2nd hand luxury market. Strong sense of customer service and team management. Supporting store leaders in operations and assisting different...

  • Regional Retail Manager

    Found in: Jooble CA O C2 - 1 hour ago

    Montréal, QC, Canada CQ Search Group Ltd. Full time

    We are seeking a dynamic and experienced bilingual Regional Manager to oversee our operations across multiple locations. The ideal candidate will be tasked with driving success in sales goals, loss control, P&L planning, and achieving UPT goals across all Directly Operated Stores. This role requires strong interpersonal skills, business acumen, and sound...

  • Head Coach

    Found in: Jooble CA O C2 - 2 days ago

    Montréal, QC, Canada JRoss Retail Recruiters Full time

    Si vous êtes passionné de sport, motivé par les résultats et prêt à mener une équipe vers le succès, nous souhaitons avoir de vos nouvelles. La mission de notre client est d’apporter inspiration et innovation aux athlètes du monde entier. Ils recherchent un directeur de magasin dynamique et expérimenté pour diriger leur équipe de magasin. En...

  • Retail Operations Manager

    Found in: Jooble CA O C2 - 5 days ago

    Québec Province, Canada The Michael's Companies Full time

    Retail Sales Manager Operations page is loaded Retail Sales Manager Operations Apply locations Charlotte-13540 Hoover Creek Blvd, Ste 800 time type Full time posted on Posted 2 Days Ago job requisition id R00249290 Store - CHLT-RIVERGATE, NCLead the operational processes to deliver sales and profits while protecting our assets. Provide a well merchandised...

  • District Manager

    Found in: Jooble CA O C2 - 1 hour ago

    Montréal, QC, Canada CQ Search Group Ltd. Full time

    We are seeking a dynamic and experienced bilingual Regional Manager to oversee our operations across multiple locations. The ideal candidate will be tasked with driving success in sales goals, loss control, P&L planning, and achieving UPT goals across all Directly Operated Stores. This role requires strong interpersonal skills, business acumen, and sound...

  • Management Trainee

    4 days ago

    Québec, Canada A & A DÉBOSSELAGE INC. Full time

    Durée de l'emploi: Temporaire - Langue de travail: Français - Heures de travail: 32 to 40 hours per week - Education: - Expérience: **Education**: - College/CEGEP **Work setting**: - Retail service establishment - Motor vehicle repair shop **Tasks**: - Direct and control daily operations - Evaluate daily operations - Plan and organize daily...

  • Associate Account Manager

    Found in: Jooble CA O C2 - 2 weeks ago

    Montréal, QC, Canada Lightspeed Commerce Full time

    Hi there! Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We’re looking for an Associate Account Manager to join our retail sales team in NoAm. You will be in charge of managing a book of Retail customers. Your goal is to retain these customers and mitigate...

  • Senior Retail Account Executive

    Found in: Jooble CA O C2 - 2 weeks ago

    Québec, QC, Canada Lightspeed Restaurant Full time

    Hi there! Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We’re looking for a Senior Retail Account Executive to join our Retail Sales Team. You will be responsible for prospecting into targeted enterprise accounts, building pipeline across a range of...

  • Full time retail help

    Found in: Jooble CA O C2 - 2 weeks ago

    Québec, QC, Canada Techtronic Industries Canada Inc. Full time

    Retail Sales Rep - Quebec City page is loaded Retail Sales Rep - Quebec City Apply locations Quebec City, Quebec time type Full time posted on Posted 4 Days Ago job requisition id R52514 At TTi, people come for the opportunity and stay for the culture! TTI is a world-class leader in design, manufacturing, and marketing of power tools, outdoor power...

  • Manager, Retail Store Support

    Found in: Jooble CA O C2 - 5 days ago

    Québec Province, Canada The Michael's Companies Full time

    time type Full time Store - CHLT-RIVERGATE, NCLead and support inventory management and merchandising standards and maintenance. Plan for and provide a well merchandised and in-stock store for the customer to shop. Help customers shop and find what they are looking for. Assist Store Manager in leading and managing adherence to Standard Operating Procedures...