Retail Operations Manager
3 weeks ago
Retail Sales Manager Operations page is loaded Retail Sales Manager Operations
Apply locations Charlotte-13540 Hoover Creek Blvd, Ste 800 time type Full time posted on Posted 2 Days Ago job requisition id R00249290 Store - CHLT-RIVERGATE, NCLead the operational processes to deliver sales and profits while protecting our assets. Provide a well merchandised and well in-stock store by leading and supporting inventory management processes. Lead a team of well-trained team members to deliver a customer centric shopping experience. Assist Store Manager in planning and supporting the scheduling and execution of store workload.
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
Support and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
manage your team to achieve their role KPI’s
Manage the visual merchandising standards in store and execution of feature space and seasonal layouts
Manage and execute the inventory management processes in store
Manage and execute merchandise operations and Omni channel processes
Manage and execute shrink and safety programs.
participate in the performance management process of your team; projects a positive image and serves as a role model for others
Acknowledge customers, help locate product and provide solutions
Cross trained in Custom Framing selling and production
Retail management leadership experience
Ability to move throughout the store
If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings
S. must satisfy federal, state, and local legal requirements of the job.
For 50 years, Michaels has been the best place for all things creative. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online at Michaels.The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
Federal FMLA Poster
Federal EPPAC Poster
For 50 years, Michaels has been the best place for all things creative. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online at Michaels.The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, our more than 40,000 full-time and part-time Team Members live by these values:
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