Sales Representative

3 months ago

Ottawa, Canada The Minto Group Full time

**Purpose**:
The Sales Representative is responsible for developing and promoting sales for Minto’s new home communities.

**In this role, you will**:

- Regular presence at sales centers to oversee appointments and presentation of the space;
- Creation and Prep and Maintenance of on-site Sales Tools (i.e., AVID info, creation of sales package/ welcome package, co-ordination of marketing pieces);
- Responsible for CRM Data, including input, reliability, and system functionality;
- Prep new communities for launch in the POS system;
- Assist in the preparation of new products for release and anticipate future releases and planning;
- Co-ordinate Sales Office set up and maintenance;
- Prepare all Sales Offices for Sale, including technical set up, fixtures and delivery/setup (co-ordination with Marketing);
- Support with all materials for new project launches to ensure accuracy and facilitate changes;
- Conduct regular on-site meetings with the Sales team to discuss CRM leads and lead management;
- Work on quarterly targets and reporting;
- Review of APS and Condo Docs and related documents for new community launch and manage changes/updates;
- Monitoring incentives and present ideas for proposed changes or special promotions;
- Be an AVID representative for sales and aim to improve customer service;
- Liaise with marketing to ensure new incentives and promotions are being communicated effectively for all communities;
- Manage and handle all customer escalations and find a resolution;
- Support all customer experience initiatives, including but not limited to external communications, fielding calls, and providing customer support;
- Liaise with various suppliers and vendors for all Sales/Marketing needs;
- Assist with communication between internal/external stakeholders such as sales reps, solicitors, external brokers, and service providers;
- Ensure all assigned processes are documented, and important dates are tracked, transaction files are maintained;
- Works cooperatively with internal/external teams throughout the sales cycle; and
- Supports with gathering and maintaining market data.

**Reporting**:

- Manage sales office contracts and co-ordination with the admin team for overhead budgets;
- Staff allocations for accounting (monthly);
- Maintains reporting on lead scores and traffic sources;
- Submits weekly reports on current rates, active comparables, and incentives; and
- Documents customer feedback consistently.

**We would like you to have**:
**Technical Competencies**:
**Education**:High School Diploma is required and a Post Secondary Education is an asset. A licensed real estate agent or related experience as deemed by Management

**Experience**:A minimum of three to five (3-5) years of relevant work experience. Previous experience in the real estate new home industry is an asset.

**Specialized Skills, Knowledge and Abilities**:

- A licensed real estate agent
- Exceptional customer service skills
- Microsoft Office (Word and Excel), Outlook
- Knowledge of Ontario Real Estate Board is an asset
- Strong understanding of the real estate process and affiliated documents
- Communication skills (listening, verbal and written)
- Attention to detail
- Customer Service Focused
- Organizational skills
- Initiative
- Team player

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