Spa Manager
6 months ago
**Position**: Spa and Salon Manager (Full-time, Permanent)
**Location**: Edmonton, AB
**Experience Required**:
- Minimum 4 years of experience in the spa and salon industry.
- Strong background as an Esthetician with a minimum of 4 years of experience.
- Minimum 4 years of management experience, preferably within the spa or salon industry.
- Minimum 4 years of retail experience, with a focus on beauty or skincare products.
**Skills and Qualities**:
- Exceptional interpersonal skills with a customer-centric approach.
- Flexibility to adapt to a fast-paced environment.
- Team player with the ability to lead and motivate staff effectively.
- Excellent oral communication skills.
- Strong client focus with the ability to address and resolve customer concerns.
- Sound judgment in decision-making.
- Reliability and consistency in performance.
- Highly organized with the ability to manage multiple tasks efficiently.
**Responsibilities**:
- Oversee daily spa and salon operations, ensuring exceptional customer service delivery.
- Manage inventory and budget effectively to optimize business performance.
- Develop and implement marketing strategies to attract and retain clients.
- Hire, train, and supervise staff, including estheticians and salon personnel.
- Address customer complaints or concerns promptly and professionally.
**Education**:
- Secondary School education preferred.
- Bachelor's Degree in Business Management or related field preferred.
**Salary**: $19.00-$22.00 per hour (Compensation & benefits to be discussed in the interview)
**Work Schedule**: 8-hour shifts, day shift, night shift, Monday to Friday, weekends as needed.
**Benefits**: Dental care, extended health care.
**Language Requirement**: English proficiency preferred.
**Additional Information**:
- Proficiency in Microsoft Excel and other relevant computer software.
- Ability to commute/relocate to Edmonton, AB (required).
- Supplemental pay types include bonus pay.
**Salary**: $19.00-$22.00 per hour
**Benefits**:
- Dental care
- Extended health care
Flexible Language Requirement:
- English not required
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus pay
**Education**:
- Bachelor's Degree (required)
**Experience**:
- Retail management: 4 years (required)
Work Location: In person
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