Logistics Coordinator

**Company Overview**

TerraGen Solar is a North American based manufacturer that offers a wide range of solar racking solutions for all roof types. We have supplied over 200 MW of racking solutions ranging from our standard TGR flat roof ballasted system, our TGT tilted pitched roof system, to our TGP flush mount system and custom site-specific designs for various customers. We are looking for an individual to join our team who shares our core values, mission, and vision with an ambitious drive for continuous innovation and improvement. At TerraGen, all team members have a voice and are encouraged to share their ideas and goals. We promote collaboration, equality, career advancement opportunities and provide individual growth support. We encourage building social relationships inside and outside of the workplace while providing a productive and positive working environment. We are a professional, yet youthful team that shares an entrepreneurial passion and drive to establish long-term relationships with not only our customers, but co-workers as well.

TerraGen Solar is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

**Job Summary**

As a Logistics Coordinator at TerraGen Solar, you will work closely with Operations, Project Management, and Sales to coordinate the logistics operations of our organization. The Logistics Coordinator will be responsible for ensuring the efficient and timely delivery of products to our customers while maintaining the highest standards of accuracy and customer service.

**Role Responsibilities**:
**1. Coordination of Shipments**: Coordinate the scheduling and execution of shipments, ensuring that products are dispatched according to established timelines and delivery requirements. Review bookings verifying accurate pickup and / or delivery information.

**2. Carrier Management**: Liaise with third-party Brokers and freight forwarders to arrange transportation for all shipments. Negotiate and develop rates with carriers based on the type of transportation services while optimizing costs and meeting customer delivery expectations.

**3. Documentation and Paperwork**: Prepare and review all necessary shipping documentation, including bills of lading, packing slips, customs documentation, and export/import paperwork Utilizing Microsoft Excel. Ensure accuracy and compliance with regulatory requirements.

**4. Order Fulfillment**: Work closely with the warehouse and distribution teams to ensure that orders are picked, packed, and loaded in a timely and efficient manner in accordance with the pre-established weights and dimensions. Monitor order status and resolve any issues or discrepancies that may arise.

**5. Shipment Tracking and Communication**:Continuously track the status of all shipments and provide regular updates to customers regarding delivery schedules and any potential delays. Serve as the primary point of contact for customer inquiries related to outbound shipments.

**6. Customer Service**: Provide exceptional customer service, addressing any concerns or issues related to all shipments promptly and professionally. Negotiate any additional charges with carriers ensuring the accuracy of the information and obtaining appropriate supporting documentation. Proactively communicate with customers to anticipate their needs and exceed their expectations.

**7. Compliance and Training Responsibilities**: Adhere to all company policies/procedures and regulatory compliance procedures. Comply with all laws, regulations, and standards. Assist with training of new employees.

**Qualifications**:

- Ability to effectively communicate with others.
- Strong negotiation skills
- Must be proficient with Microsoft Office (especially Excel)
- Task oriented with strong organizational and time management skills.
- Ability to manage task in a fast-paced environment.
- Critical thinking and problem-solving skills with the ability to resolve issues quickly and effectively.
- Strong written and verbal communication skills
- Ability to analyze data, identify trends, and make data-driven decisions to optimize outbound logistics operations.
- Prior experience in a manufacturing or distribution environment an asset
- Ability to work full time hours

**Job Types**: Full-time, Permanent

**Salary**: From $40,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Alliston, ON L9R 1E9: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 2024-03-22