Receptionist

7 months ago


Brampton, Canada Due North Full time

**We Are**:
Due North is a leader in the manufacturing of quality refrigerated and frozen food merchandisers and are well known by the Minus Forty® & QBD brand name of products. Our customers find the convenience, and reliability of our innovative spot merchandising and business products across North America and Europe a key contributor to their business’ success.

A wide product portfolio of commercial refrigeration products and the ability to customize products within a short time frame, has earned us the trust and confidence of our customers in a variety of markets. We cater to ice cream vendors, frozen novelty merchandisers, frozen food vendors, refrigerated food merchandisers, and we’re business partners with major corporations in the food industry.

Our team of focused and friendly professionals are always happy to serve our customers, who we have been serving for over 30 years.

**Your Opportunity**:
The purpose of this role is to greet visitors creating a favorable experience, answer phone calls, direct inquires to the appropriate departments or individuals, and to support AP/AR functions accordingly to improve efficiency and productivity.

**Main Duties & Responsibilities**:

- Assist departments administratively: data entry, creating spreadsheets, organizing and converting PDF documents.
- Calculate and compile communication-related statistics, and prepare reports for management
- Collect payments for orders, record transactions, and send items such as cheques or money orders for further processing
- Compare and match carriers' waybills with invoices and/or purchase orders in order to verify accuracy, and then forward to be approved for payment
- Maintain a presentable and professional organizational image: maintain cleanliness in front lobby, tidy meeting rooms before and after all meetings, monitor and maintain beverage supplies in boardroom
- Manage food orders for meetings and expense to appropriate department’s budget
- Manage office calendars: Coordinate with and assist employees with scheduling meetings in boardroom or meeting room.
- Notify Purchasing when supplies of items are low
- Perform general office duties such as filing, answering telephones, and handling routine correspondence
- Perform reception duties, open incoming mail, clerical procedures, and manage files and records
- Prepare invoices and shipping/customs documents
- Receive and respond to customer complaints and report complaints to our VP of Sales and Marketing for complaint tracking and so corrective or preventative actions can be determined
- Additional duties as assigned.

**You Have**:

- Completion of secondary school
- Minimum 2 years’ experience in a similar position
- Experience in refrigeration or similar equipment industry is beneficial


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