Receptionist
2 weeks ago
**About Us**
At Five Star Insurance, we are a leading insurance brokerage serving clients across Canada. We specialize in a wide range of insurance solutions, including Truck, Business, Manufacturers, Contractors, Auto, and Home Insurance. Our clients trust us because we provide comprehensive, tailored coverage with a focus on building long-lasting relationships.
Our team of experienced, multicultural brokers is committed to understanding the unique needs of each client, leveraging our strong partnerships with hundreds of insurers to deliver cost-effective solutions without compromising on coverage. At Five Star Insurance, we pride ourselves on delivering exceptional customer service and consistently exceeding client expectations.
**About the Role**
We are seeking a dynamic and customer-focused Receptionist to join our team in Brampton. As the first point of contact for visitors, clients, vendors, and staff, you will play a crucial role in creating a welcoming and efficient environment. This position offers a variety of tasks ranging from reception duties to administrative support, making it an ideal opportunity for a detail-oriented and proactive individual.
We are looking for someone who thrives in a fast-paced, collaborative environment and is comfortable taking initiative. If you’re a strong communicator, organized, and ready to contribute to a positive office culture, we encourage you to apply.
**Key Responsibilities**:
- Serve as the front desk receptionist, greeting guests and visitors in a professional and friendly manner.
- Manage the main phone lines for our group of companies, directing calls and handling inquiries.
- Provide administrative support to the Office Services team, including general office tasks and coordination.
- Communicate open tasks and issues effectively to management and other stakeholders.
- Organize and coordinate special events, meetings, training sessions, and catering as needed.
- Perform other duties and tasks as required to support the team and office operations.
**Qualifications**:
- High school diploma or equivalent; additional training or certification in office administration is a plus.
- Bilingualism in English and Punjabi is an asset.
- 3+ years of experience in a receptionist or administrative role, ideally within a professional services environment.
- Proficient in Microsoft Office Suite
- Strong verbal and written communication skills, with the ability to engage professionally and effectively.
- Exceptional multitasking, organizational, and coordination skills.
- Ability to work 5 days a week in our Brampton office, with occasional after-hours support as needed.
**Work Environment**:
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