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Bilingual Content Editor

1 month ago

Montréal QC, Canada Cision Full time

Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join our growing team We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours.

Our Customer Content Specialist team consists of supportive and goal-driven professionals who are dedicated to helping our client base find success through our diverse portfolio of communications solutions.

In this role, specialists will work directly with our clients to ensure their press releases are distributed to their desired target audience to help drive their corporate objectives. Working as a team, our specialists are the primary point of contact for our clients throughout the distribution process and act as product experts and strategists to align service offerings with a client’s communication needs. Specialists also offer recommendations on content best practices to help increase engagement and visibility.

PR Newswire supports specialists through career progression and personal growth opportunities as they advance within the role. Together, we encourage growth, celebrate success, and work toward always becoming a better partner for our clients. We take pride in our service and support of one another.

**Essential Functions**:

- Team player who is self-driven to exceed core metrics and department goals
- Someone looking to work collaboratively with others within a hybrid work setting
- An individual with a passion for customer service who finds fulfillment in helping others
- A professional with a proven ability to master a product portfolio and position solutions to customers to impact revenue generation
- 1+ years of experience in content creation, customer service, or related field required
- BA degree in a communication-related field requiredKnowledge of
- SEO and content best practices desiredExpertise in PowerPoint, Canva, and public speaking a plus
- Overtime and holiday coverage may be required based on business needs
- ** Tuesday-Saturday* Tuesday: 11a-8p ET**:

- ** Wednesday: 11a-8p ET**:

- ** Thursday: 11a-8p ET**:

- ** Friday: 11a-8p ET**:

- ** Saturday: 8a-4p ET (a critical weekend shift)**
- Shift is eligible for a weekend differential of 10%
- Hybrid - Flex schedule Excellent customer service and communication skills (service industry background a bonus)

**Qualifications**:

- Attention to detail and experience with proofreading
- Ability to handle multiple tasks in a fast-paced, deadline-driven environment
- College degree is preferred (B.A. in Communications, Public Relations, English, or related field a plus)
- ** Must be bilingual French and English