Lead Moa
4 weeks ago
**Position: LEAD MEDICAL OFFICE ASSISTANT (MOA)**
**Type: Full-Time**
**Location: WELL Health HTC, ON**
**Company Overview**:
- WELL Health Technologies is an innovative technology-enabled healthcare company whose overarching objective is to positively impact health outcomes by leveraging technology to empower and support healthcare practitioners and their patients and is publicly traded on the Toronto Stock Exchange under the symbol "
**wellclinics.ca**
**Position Summary**:
- The Company is currently searching for a motivated team player to join the exciting, fast-growing company. You will be working in a team-based environment to support physicians in delivering excellent patient care. If you love helping people, this job is for you.
**Key responsibilities**:
- ** Leadership** - Work with the Clinic Manager to lead the team and supervise the day-to-day clinic operations
- ** Administrative duties** - answer calls and greet patients in a helpful, respectful, and efficient manner, schedule appointments, manage referrals, result management and handle billing.
- ** Lab Duties -** include collecting and preparing laboratory specimens or perform basic laboratory tests on the premises, dispose of contaminated supplies, and sterilize medical instruments.
- ** Patient Care dutie**s - Coordinate patient care through the clinic: checking in, prepping, escorting to exam rooms, preparing exam or treatment rooms, answering questions, providing post-appointment service, monitoring the waiting room.
- ** General duties** - Ensure to keep patient information confidential and secure at all times.
- Perform all other related clinical, administrative tasks or special tasks as required by clinic management.
**Requirements**:
- High school diploma or the equivalent
- Min. 2 years experience as MOA or lead MOA position
- Exceptional customer service skills
- A Team Player
- Strong verbal and written communication skills
- Attention to detail and ability to plan, organize, and prioritize work.
- Ability to work independently as well as with a team.
- Ability to analyze, problem-solve and take the initiative.
- Open and accountable
- Ability to work varying shift patterns as needed by the clinic (including evenings and weekends)
- Experience with the EMR system Input Health and a good understanding of MSP billing are assets.
- Must have a car and be able to drive between all 3 locations (North York, Scarborough, and Hamilton)
WELL is committed to supporting a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and perspective. We strive to create an inclusive workplace where differences are celebrated and fuels our success - this is the WELL Way
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