Information Specialist

5 days ago

Toronto, Canada Centre for Addiction and Mental Health Full time

Job Number: 927585

Category: Administrative and Clerical Support

Positions Available: 1

Years Experience Required: 2

Location: Toronto, Ontario

Posted Date: Feb 2, 2024

EMPLOYMENT OPPORTUNITY

**Information Specialist**
**Northern Outreach & Virtual Care, and ECHO Ontario Mental Health**
**Acute Care Program**:
**Position Description**
The Northern Outreach & Virtual Care, and ECHO Ontario Mental Health department is focused on improving access to care, capacity building, and the equitable distribution of care to patients and providers within the mental health and addictions system. This is an emerging area of practice, and one that presents a significant opportunity for improving access to Mental Health and Addictions services, both in remote and urban settings.

We are currently seeking a full-time, contract (1 year) Information Specialist. Under a matrix reporting relationship between the Manager of ECHO Ontario Mental Health and Manager of Northern Outreach & Virtual Care, the Information Specialist will be responsible for performing administrative, clerical and program support tasks, and related functions throughout the department portfolio at CAMH.

Responsibilities include (but are not limited to):

- Coordinating patient referrals;
- Scheduling appointments delivered through CAMH approved telemedicine platforms (incl. Ontario Health/Ontario Telemedicine Network “OTN” NCompass and Webex);
- Registering patients, coordinating physician schedules;
- Maintaining a referral database;
- Entering data and documentation into a hospital health records system;
- Contacting patients and referring providers;
- Registering new users and supporting existing telemedicine users with their telemedicine accounts;
- Working collaboratively with internal and external stakeholders to support the development and maintenance of program databases, training materials, reports, meeting agendas and minutes, program documents (e.g., training manuals, guidelines, process flows) and presentations;
- Supporting with the administrative and technical needs of ECHO programs;
- Overseeing ECHO session logistics (e.g., booking online meeting spaces, sharing relevant materials, technical operation of ECHO sessions);
- Supporting physicians with administrative and technical needs;
- Providing administrative support as necessary to the Supervisor and Manager;
- Completing other duties as assigned.

**Qualifications**

**Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.**

**Please Note**: This full-time, contract (1 year) position is part of the OPSEU Bargaining Unit.

**Salary Range**: $28.32 - $34.91 per hour

**CAMH is a Tobacco-Free Organization.**
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**CAMH is fully affiliated with the University of Toronto and is a teaching hospital and research institute. As a CAMH employee, you will be expected to actively support CAMH’s teaching and research activities, in addition to supporting the clinical work of the hospital.**
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**At CAMH, we strive to be an equitable and inclusive employer. Our commitment to equity is grounded in an institution-wide commitment to achieving a working, teaching, and learning environment that is free of discrimination and harassment.**
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**We thank all applicants for their interest, however, only those selected for an interview will be contacted. Please inform us if you require accommodations during the interview process.**:

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