Commercial Property Claims Representative Ii

2 weeks ago

Mississauga, Canada Intact Full time

From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you’ll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals.

In return, we’ll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts - the best the industry has to offer. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can help shape the future of insurance, win as a team, and grow with us.

**About the role**

We’re looking for a Commercial Property Claims Representative II to join our growing team

As a CommercialProperty Claims Representative II**,** you will be responsible for handling moderately complex Personal and Commercial Property claims through utilizing your excellent communication skills, and meeting service standards you'll provide direction for settling claims and investigating losses.

What you’ll do here:

- Investigate personal and commercial property claims in a timely and respectful manner through communication with, customers, appraisers, independent adjusters and any other related parties
- Collect reports and statements to determine quantum and coverage
- Develop an action plan for conducting investigations
- Negotiate with customers, claimants, lawyers, and adjusters to settle claims
- Attends court proceedings, hearings or alternative dispute resolutions, as required, to provide information on claims
- Maintain current knowledge of insurance products, as well as appraisal or investigation techniques and services
- Identify process improvement needs and recommend changes to policies or procedures to maintain quality service and competitiveness

What you bring to the table:

- University degree or college diploma preferred and/or equivalent business experience
- Chartered Insurance Professional (CIP) designation completed or in progress is preferred
- Minimum 2 to 5 years personal, commercial property and exposure to business interruption claims
- Self-motivated and goal oriented, capable of working in a fast paced and changing environment
- Demonstrates a passion for customer service with strong written and verbal communication skills
- Demonstrates strong problem solving, analytical and priority management skill

LI-Claims #LI-Hybrid #IN-ON

**What we offer**

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

- A financial rewards program that recognizes your success
- An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
- An extensive flex pension and benefits package, with access to virtual healthcare
- Flexible work arrangements
- Possibility to purchase up to 5 extra days off per year
- An annual wellness account that promotes an active and healthy lifestyle
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
- Inspiring leaders and colleagues who will lift you up and help you grow
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

**We are an equal opportunity employer**

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

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