Parts & Service Advisor

5 months ago

Parksville, Canada Arbutus RV & Marine Sales Ltd. Full time

_**THIS POSITION IS LOCATED AT OUR *PARKSVILLE* LOCATION**_

**Who are we?**

Arbutus RV is Vancouver Island’s premier one-stop-shop for everything RV. Meeting the needs of RVers since 1988, Arbutus is Vancouver Island’s largest sales, parts and service team at 7 locations throughout the island.

We are looking for a techie Parts & Service Advisor who is fluent with Microsoft Word, Excel, and will take initiative learning software such as IDS to join our dynamic and industry leading team

**Who are you?**

You are a friendly, outgoing person with great organizational skills, and enjoying guiding and advising guests. As a Parts & Service Advisor you work directly with the customers to determine specialized product needs and services and provides price estimates for designated installations prior to scheduling appointments. The Parts Advisor works collaboratively with both the sales and service teams to ensure a high level of guest satisfaction.

Essential Job Functions:

- Assist internal and external customers to provide requested or required RV parts and accessories.
- Daily interaction with guests to promote specialized product needs and installations
- Schedule installation appointments with designated service staff members
- Order, receive and maintain parts (and Warranty parts)
- Maintain accurate records for purchased and/or returned parts.
- Inventory control including replenishment, stocking, and physical counting.
- Collect payment from customers
- Monitor daily parts traffic and receive parts for installations
- Ensure all parts are available for current jobs
- Inspect vehicle to ensure proper parts are ordered
- Inspect and confirm incoming warranty parts are correct and in satisfactory condition and report to Warranty.
- Liaise with Warranty to facilitate warranty returns or re-orders as required.
- Schedule, document and facilitate timely customer updates on their parts order progress.
- Facilitate timely returns and/or item credits from shipper or supplier when items are incorrect or damaged when received.
- Sell relevant products and services to customers based on technician recommendations.
- Schedule installation appointments with designated service staff members.
- Schedule track and facilitate outside repairs when required.
- Provide excellent overall guest service
- Maintain a safe and clean work area for guests and coworkers
- May cross train to perform other duties as necessary

**Required Skills and Experience**:

- Sales experience is preferred.
- Previous RV or camping product is preferred but not required
- Ability to work daily on a computer and perform internet searches as needed
- Excellent organization and follow up skills are required
- Knowledge of Service Department procedures and policies is preferred
- A valid driver's license may be required

**Health & Safety Considerations**
- Strict adherence to all health & safety policies is necessary
- Ability to lift parts and accessories up to 50 lbs.
- Willing to work in a shared office space
- Ability to sit and/or stand for long periods of time
- Able to work comfortably with computer equipment, including monitor, keyboard and mouse
- Bending, lifting, kneeling, reaching
- Ability to deal with customers, vendors, management, and co-workers using calm, effective and courteous communication

We thank you for considering Arbutus RV - only those applicants short listed will be contacted.

**Salary**: $23.00-$26.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match

Schedule:

- 8 hour shift

Work Location: In person

  • Service Advisor

    5 months ago

    Parksville, Canada Parksville Services Full time

    **Parksville Services** is looking for a top-notch Service Advisor to add to our team! We are an automotive repair shop dedicated to providing exceptional automotive services to our valued customers. We take pride in offering a friendly and professional environment where both employees and customers feel welcome. As part of our commitment to excellence, we...

  • Trainee - Insurance Advisor (Part-time)

    5 months ago

    Parksville, Canada Westland Insurance Ltd. Full time

    We’re searching for a part-time Trainee - Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group Ltd has an exciting opportunity for a part-time Trainee - Insurance Advisor at our Parksville, BC location. Do you love to provide exceptional client service? If so, you will love working for Westland! We are looking for a career...

  • Trainee - Insurance Advisor (Part-time)

    5 months ago

    Parksville, Canada Westland Insurance Ltd. Full time

    We’re searching for a Trainee - Insurance Advisor (part-time). Are you searching for new possibilities? Westland Insurance Group Ltd has an exciting opportunity for a part-time Trainee - Insurance Advisor at our Parksville, BC location. Do you love to provide exceptional client service? If so, you will love working for Westland! We are looking for a...

  • Insurance Advisor

    5 months ago

    Parksville, Canada Westland Insurance Ltd. Full time

    We’re searching for an Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group is growing and has an exciting opportunity for an Insurance Advisor (Part-time) for Parksville, BC at our Corfield Street office. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland!...

  • Insurance Advisor

    5 months ago

    Parksville, Canada Westland Insurance Ltd. Full time

    We’re searching for an Insurance Advisor Trainee. Are you searching for new possibilities? Westland Insurance Group is growing and has an exciting opportunity for an Insurance Advisor Trainee (Part-time) for Parksville, BC at our Corfield Street office. Do you love to provide exceptional client service? If so, you will love working for Westland! We are...

  • Service Advisor

    5 months ago

    Parksville, Canada Arbutus RV & Marine Sales Ltd. Full time

    **THIS POSITION IS LOCATED AT OUR PARKSVILLE LOCATION** **Who We Are** At Arbutus RV, we're more than just a dealership; we're a community of adventure enthusiasts dedicated to ensuring everyone has the opportunity to experience the magic of the RV Lifestyle! From cozy campers to luxurious mobile mansions, we provide the ultimate escape vehicles for...

  • Service Advisor

    5 months ago

    Parksville, Canada Arbutus RV & Marine Sales Ltd. Full time

    **THIS POSITION IS LOCATED AT OUR PARKSVILLE LOCATION** **Who We Are** At Arbutus RV, we're more than just a dealership; we're a community of adventure enthusiasts dedicated to ensuring everyone has the opportunity to experience the magic of the RV Lifestyle! From cozy campers to luxurious mobile mansions, we provide the ultimate escape vehicles for...

  • Service Advisor

    5 months ago

    Parksville, Canada Arbutus RV & Marine Sales Ltd. Full time

    **THIS POSITION IS LOCATED AT OUR PARKSVILLE LOCATION** **Who We Are** At Arbutus RV, we're more than just a dealership; we're a community of adventure enthusiasts dedicated to ensuring everyone has the opportunity to experience the magic of the RV Lifestyle! From cozy campers to luxurious mobile mansions, we provide the ultimate escape vehicles for...

  • Service Advisor

    7 days ago

    Parksville, Canada Parksville Boathouse Full time

    **Overview** **Duties** - Greet customers promptly and professionally upon arrival. - Assess customer needs and recommend appropriate services or repairs - Schedule service appointments and manage the service department's workflow. - Provide clear explanations of services, repairs, and associated costs to customers. - Handle cash transactions accurately and...

  • Trainee - Insurance Advisor

    5 months ago

    Parksville, Canada Westland Insurance Ltd. Full time

    We’re searching for a Trainee - Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group Ltd has an exciting opportunity for a Trainee - Insurance Advisor in our Parksville, BC location. Do you love to provide exceptional client service? If so, you will love working for Westland! We are looking for a career minded individual...

  • Cashier/customer Service

    5 months ago

    Parksville, Canada Lordco Parts Ltd. Full time

    **Position: Cashier/Customer Service Representative** **Location: Parksville, BC** - Are you looking for a full-time, entry-level job close to home? Do you love interacting with people? Do you value providing customer service with a smile? Join our Parksville, BC, team and let work, work for you._ Lordco Auto Parts is Canada’s largest independently-owned...

  • Insurance Advisor

    5 months ago

    Parksville, Canada Westland Insurance Ltd. Full time

    We’re searching for an Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group Ltd is growing and has a new opportunity for an Insurance Advisor in our Parksville, BC office. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are looking for a...

  • Insurance Advisor Trainee

    5 months ago

    Parksville, Canada Westland Insurance Ltd. Full time

    We’re searching for an Insurance Advisor Trainee. Are you searching for new possibilities? Westland Insurance Group is growing and has an exciting opportunity for an Insurance Advisor Trainee for Parksville, BC at our Corfield Street office. Do you love to provide exceptional client service? If so, you will love working for Westland! We are looking for a...

  • Customer Service Representative

    3 weeks ago

    Parksville, British Columbia, Canada Lordco Auto Parts Full time

    Customer Service RepresentativeAt Lordco Auto Parts, we're looking for a friendly and enthusiastic Customer Service Representative to join our team. As a key member of our sales floor team, you'll be the first point of contact for our customers, providing exceptional service and ensuring a positive shopping experience.Key Responsibilities:- Provide top-notch...

  • Insurance Advisor

    5 months ago

    Parksville, Canada Westland Insurance Full time

    Insurance Advisor Parksville, BC, #102 - 174 Corfield Street, Parksville, British Columbia, Canada Req #3120 Monday, June 17, 2024 We’re searching for an Insurance Advisor. Are you searching for new possibilities?  Westland Insurance Group Ltd is growing and has a new opportunity for an Insurance Advisor in our Parksville, BC office . ...

  • Insurance Advisor

    5 months ago

    Parksville, Canada Westland Insurance Ltd. Full time

    We’re searching for an Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group is growing and has an exciting opportunity for an Insurance Advisor for Parksville, BC at our Corfield Street office. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are...

  • Insurance Advisor

    5 months ago

    Parksville, Canada Westland Insurance Ltd. Full time

    We’re searching for an Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group Ltd is growing and has a new opportunity for an Insurance Advisor in our Parksville, BC branch. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are looking for a career...

  • Sales Advisor

    5 months ago

    Parksville, Canada Percy John Flooring Full time

    **Position: Sales Advisor B2B (Flooring Industry)** To be a successful B2B Sales Advisor, you should be an inspired self-starter and able to drive sales growth. Ultimately, you should be able to build genuine relationships with vendors and close sales in large accounts. **Responsibilities and Duties**: - Conduct presentations and attend meetings with...

  • Parts & Service Administrator

    5 months ago

    Parksville, Canada Arbutus RV & Marine Sales Ltd. Full time

    THIS POSITION IS LOCATED AT OUR _**PARKSVILLE**_ LOCATION **Who are we?** Arbutus RV is Vancouver Island’s premier one-stop shop for everything RV. Meeting the needs of RVers since 1988, Arbutus is Vancouver Island’s largest sales, parts and service team at 7 locations throughout the island. We are looking for a detail oriented Parts & Service...

  • Wine Advisor

    5 months ago

    Parksville, Canada Save-On-Foods Full time

    With over 175 stores and nearly 22,000 team members, Save-On-Foods is Western Canada’s largest grocery retail company. Committed to its core values of service, people, innovation, fun and integrity, Save-On-Foods is known for its World Class Team that goes the extra mile for its customers, and communities. A division of Pattison Food Group Ltd.,...