Client Project Manager

5 months ago

Gatineau, Canada Intelerad Full time

**Company Description**
At Intelerad, we believe the path to answers in healthcare should be clear-whether you are waiting for a diagnosis or trying to expedite one. Our medical imaging solutions streamline the flow of information, simplifying complex processes, maximizing efficiencies, and shining a light on the unknown. We empower physicians to get patients the answers they need faster and improve outcomes for everyone. With more accessible imaging, we are getting patients out of the dark.

Headquartered in Raleigh, NC and Montreal, Intelerad has nearly 800 employees located in offices across six countries. The company empowers nearly 2,000 healthcare organizations around the world with the speed, scalability, and simplicity needed to increase business performance while, most importantly, improving patient outcomes. Intelerad’s modern enterprise solutions have been acknowledged by a Best in KLAS recognition, ranking #1 for PACS Asia/Oceania in the 2021 Best in KLAS: Global Software (Non-US) report.
**Job Description** Job Summary**:
The Client Project Manager is responsible for leading software systems implementation projects in support of new and existing clients. These projects are built using Intelerad's project methodology that encompasses execution and reporting processes. The Client Project Manager serves as the Primary Point of Contact for the company for all things related to their assigned projects, including external coordination with clients and internal reporting of financial performance metrics.

**Supervisory Responsibilities**:

- None

**Duties/Responsibilities**:
***
- Lead implementation projects from kickoff to implementation and client acceptance
- Oversee the efforts of the assigned Intelerad team members
- Develop, manage and execute the project plan
- Create and update project documentation for Intelerad and the client
- Manage communications between the client, Intelerad and other project stakeholders as needed
- Identify areas of continuous improvement for implementation projects as part of Lessons Learned Management
- Report on project progress on a regular cadence as it relates to revenue recognized, activated Annual Recurring Revenue, and forecasted revenue recognition based on current plan

**Qualifications** Required Experience/Skills**:
***
- Bachelor’s degree or equivalent
- 4-6 years managing technical projects, desirably software implementations, which included managing risk, scope, quality and budget
- Experience delivering project results to external clients, desirably in a professional services context (billable)
- Strong technical aptitude and a quick learner
- Exceptional communication, influencing and presentation skills
- Strong negotiation, planning, and project reporting skills
- Native fluency or ability to conduct business in the English language
- Highly strategic thinking and ability to define and pursue high level objectives

**Favorable Experience/Skills**:

- Understand Agile software development and project management methodologies
- Experience with a rapidly scaling technology/software business
- Proven track record of decision making and problem-solving based on analytics and voice of the customer
- Experience in a medical imaging field, former PACS Admin a plus
- Experience or demonstrated aptitude with financial reporting
- Professional certification: CAPM, Prince2, PMP, or ITIL
- Native fluency or ability to conduct business in the French language
- Native fluency or ability to conduct business in an additional language

This job description may not be inclusive of all assigned duties and the scope of the job may change as necessitated by business demands.
**Additional Information**
You will be required to take an assessment upon applying

Intelerad is committed to ensuring equal employment opportunity for qualified individuals with disabilities. Intelerad uses the Americans with Disabilities Act (“ADA”)as a standard for global recruiting and hiring purposes. This prohibits discrimination against qualified individuals with disabilities. The ADA defines “disability” as a physical or mental impairment that substantially limits one or more of the major life activities of an individual, a record of such impairment, or being regarded as having such an impairment.

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