Customer Care Specialist, Ayr, On

5 months ago

Ayr, Canada DSM-Firmenich Full time

**We are #hiring for**:
**Customer Care Specialist**

**Location: Ayr, ON - Hybrid**

M-F 9:30am-5:30pm EST

**About DSM-Firmenich**

**What You’ll Do**

Be the primary point of contact for internal and external customers, ensuring a seamless order fulfillment process from start to finish. You will proactively manage customer relationships, maintain data accuracy, and drive continuous improvement initiatives, all while collaborating closely with cross-functional teams to deliver exceptional service and contribute to the success of the sales and operations functions.

**We bring**
- A competitive compensation package, with comprehensive health benefits
- A place to grow and develop
- A company that is purpose-led and performance-driven in a corporate culture that values people and planet
- The opportunity to work on growing brands and build on a strong foundation
- The chance to make improvements and make an impact on the business

**Key responsibilities**
- Serve as the first point of contact for both internal and external customers, handling inquiries and providing support throughout the entire order fulfillment process, from purchase order (PO) placement to final delivery and invoice.
- Act as the primary contact and liaison between customers and the Operations team, ensuring timely and accurate order fulfillment. Collaborate closely with internal departments to address any customer concerns or issues, providing effective resolutions.
- Foster a high level of service by prioritizing exceptional communication, demonstrating a keen sense of urgency, and maintaining order accuracy.
- Manage and maintain customer master data records, ensuring data integrity by accurately updating and maintaining customer-specific information and product portfolio details.
- Lead with a solutions-oriented approach, providing clear direction and leadership to both customers and internal business units on continuous improvement initiatives.
- Influence sales planning by actively utilizing customer relationship management (CRM) tools and collaborating proactively with the Sales team. Offer a team approach to business partners, providing valuable insights and support to drive the success of the sales and account management functions.

**You bring**
- Post-secondary education or its business equivalent.
- Display a proven track record of successfully leading teams or projects for a minimum of 2 years, highlighting your leadership abilities and project management skills.
- Possess a minimum of 2 years' hands-on experience in a supply chain, inventory, distribution, or logistics capacity in a related industry.
- A solutions-oriented mindset coupled with exceptional agility to swiftly adapt and pivot in response to shifting priorities and dynamic business demands.
- Previous experience with SAP preferred.
- Bilingual an asset.

**Equal Opportunities Commitment**

DSM-Firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: there’s a place for everyone at DSM-Firmenich.

DSM-Firmenich is an Equal Opportunity and Affirmative Action Employer. DSM-Firmenich people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

  • Hydraulic Mechanic Specialist

    2 weeks ago

    Ayr, Canada QTL - Ayr Full time

    Company OverviewQTL - Ayr is a renowned Quick Truck Lube facility seeking a skilled Hydraulic Mechanic Specialist to join our team.Salary and BenefitsThe successful candidate can expect a competitive hourly rate of $18.00, along with an comprehensive benefits package including medical, dental, life insurance, and vision care benefits. These benefits will be...

  • Dentist Opportunity in Ayr

    2 weeks ago

    Ayr, Canada mydentist Full time

    Company OverviewAt mydentist, we offer a supportive culture where respect for each other is a given. Our dedication to providing exceptional care for our patients means we are continually making investments in our practices.Salary and BenefitsFantastic earnings potential from a private and NHS mix that's right for you, with a 50% revenue split on all private...

  • Dentist Opportunities in Ayr

    3 weeks ago

    Ayr, Canada mydentist Full time

    Your future at mydentistAs a Self-employed Associate Dentist, you will join our Ayr Dental Centre practice in central Ayr. You will have the flexibility to agree on the hours you wish to work, whether full-time or part-time.Your practice in AyrA modern practice with access to the latest equipment and materialsLocated in a busy high street, with free parking...

  • Human Resources Generalist

    5 months ago

    Ayr, Canada Ayr Farmers Mutual Insurance Company Full time

    Ayr Farmers Mutual Insurance Company has an opportunity for a Human Resources Generalist to join our team! **Why Choose Ayr Farmers Mutual?** - The opportunity to work with a reputable company that cares about our People, our Policyholders, and the Communities we serve. - We offer a supportive learning environment. - We invest in your growth and celebrate...

  • Agribusiness Underwriter

    6 months ago

    Ayr, Canada Ayr Farmers Mutual Insurance Company Full time

    **About Ayr Farmers Mutual** Ayr Farmers Mutual is a financially strong, Policyholder owned and progressive property and casualty mutual insurer with written premiums of over $47 million annually. We offer farm, residential, commercial, marine, and automobile protection, and coverage through a dedicated network of Agents and Brokers. We service the...

  • Receptionist, Contract 8-12 Months

    5 months ago

    Ayr, Canada Ayr Farmers Mutual Insurance Company Full time

    **RECEPTIONIST, 8-12 MONTH CONTRACT** **Why Choose Ayr Farmers Mutual?** - We offer a fun and friendly working environment - Dress for your workday flexibility - Maintain a healthy work-life balance - The opportunity to work with a reputable company that cares about our People, our Policyholders, and the Communities we serve **Your Responsibilities**: -...

  • Industrial Painter

    5 months ago

    Ayr, Canada Ayr Welding (1977) Ltd Full time

    **Industrial Painter - Permanent Full Time** **What type of company is Ayr Welding?** Ayr Welding is a multi-service trade company. We offer a wide range of services including pipe welding, custom fabrication, millwrighting, process piping, electrical services, equipment handling and piping system installations. **Compensation packages include**: -...

  • Agribusiness Underwriter

    5 months ago

    Ayr, Canada Ayr Farmers Mutual Insurance Company Full time

    **Agribusiness Underwriter** **What is an Underwriter?** As an Agribusiness Underwriter, you will review and evaluate new business submissions, policy changes, and renewals and determine eligibility, rating, and coverage. You will work closely with our in-house Agents and Broker network to provide tailored insurance solutions that meet the needs of our...

  • Agribusiness Underwriter

    5 months ago

    Ayr, Canada Ayr Farmers Mutual Insurance Company Full time

    **Farm Underwriter** **What is an Underwriter?** As a Farm Underwriter, you will review and evaluate new business submissions, policy changes, and renewals for farm risks and determine their eligibility, rating, and coverage. You will work closely with our in-house Agents and Broker network to provide tailored insurance solutions that meet the needs of our...

  • Claims Representative

    5 months ago

    Ayr, Canada Ayr Farmers Mutual Insurance Company Full time

    Ayr Farmers Mutual Insurance Company has an opportunity for a Claims Representative to join our team of insurance professionals. **About Ayr Farmers Mutual** Ayr Farmers Mutual is a financially strong, Policyholder owned and progressive property and casualty mutual insurer with written premiums of over $46 million annually. We offer farm, residential,...

  • Claims and Accident Benefit Administrator

    5 months ago

    Ayr, Canada Ayr Farmers Mutual Insurance Company Full time

    **About Ayr Farmers Mutual** Ayr Farmers Mutual is a financially strong, Policyholder owned and progressive property and casualty mutual insurer with written premiums of over $47 million annually. We offer farm, residential, commercial, marine and automobile protection and coverage through a dedicated network of Agents and Brokers. We service the...

  • Az Driver

    6 months ago

    Ayr, Canada Truckker, a TPI Company Full time

    Job description Job Our client provides asset-based transportation within Ontario for a multitude of international and domestic customers including freight forwarders, warehousing and 3PL companies. We are currently looking for a driver for morning shift in Ayr - Start times between 4 a.m. and 6 a.m. Mostly local pickup and deliveries, Must be comfortable...

  • Payroll/accounts Payable Clerk

    3 months ago

    Ayr, Canada Ayr Welding (1977) Ltd Full time

    **Payroll/Accounts Payable Clerk - Permanent Full Time** **What type of company is Ayr Welding?** Ayr Welding is a multi-service trade company. We offer a wide range of services including pipe welding, custom fabrication, millwrighting, process piping, equipment handling and piping system installations. **Compensation packages include**: - Competitive...

  • Loss Prevention and Building Maintenance Coordinator

    5 months ago

    Ayr, Canada Ayr Farmers Mutual Insurance Company Full time

    **About Ayr Farmers Mutual** Ayr Farmers Mutual is a financially strong, Policyholder owned and progressive property and casualty mutual insurer with written premiums of over $47 million annually. We offer farm, residential, commercial, marine and automobile protection and coverage through a dedicated network of Agents and Brokers. We service the...

  • Payroll/accounts Payable Clerk

    5 months ago

    Ayr, Canada Ayr Welding (1977) Ltd Full time

    **Payroll/Accounts Payable Clerk - Full Time Contract Position (1 year)** **What type of company is Ayr Welding?** Ayr Welding is a multi-service trade company. We offer a wide range of services including pipe welding, custom fabrication, millwrighting, process piping, electrical services, equipment handling and piping system installations. **Position...

  • Heavy Equipment Maintenance Technician

    1 week ago

    Ayr, Canada QTL - Ayr Full time

    Job OverviewQTL - Ayr is seeking a skilled Heavy Equipment Maintenance Technician to join our team. This is a permanent, full-time position available immediately.CompensationThe starting wage for this role is $18 per hour. Benefits include medical, dental, life insurance, and vision care benefits provided at 6 months of employment.Key...

  • Dental Professional Opportunity in Ayr

    2 weeks ago

    Ayr, Canada mydentist Full time

    Explore a fulfilling career as a Self-employed Associate Dentist at mydentistYour future, with controlYou will be joining our esteemed Ayr Dental Centre practice, offering the flexibility to work on either a full-time or part-time basis. We will collaborate with you to establish an ideal schedule that suits your needs.About Ayr Dental Centre practiceA modern...

  • Automotive Service Technician

    3 weeks ago

    Ayr, Canada QTL - Ayr Full time

    Job SummaryWe are seeking a skilled Lube Technician to join our team at QTL - Ayr.Key ResponsibilitiesLight Cleaning - Responsible for sweeping, mopping, and squeegee floors, as well as stocking shelves.Filter & Oil Replacement - Assist in replacing filters and oil in transport trucks.Lubricate Grease Fittings - Lubricate grease fittings as needed.Oil Change...

  • Residential House Cleaner

    5 months ago

    Ayr, Canada Tomorrow Today Ayr Full time

    We are seeking a reliable and detail-oriented individual to join our team as a Casual House Cleaner for the holiday season. This position is perfect for semi-retired individuals or moms with kids in school, offering flexible hours to accommodate your schedule. We have a specific need for additional help over the holiday season but there is potential for...

  • Oil Service Technician

    2 weeks ago

    Ayr, Canada QTL - Ayr Full time

    Job OverviewWe are seeking a skilled Oil Service Technician to join our team at Quick Truck Lube - Ayr. As an essential member of our crew, you will be responsible for providing top-notch service to our customers, ensuring their vehicles receive the best possible maintenance.Key ResponsibilitiesLight Cleaning and Organization: Maintain a clean and organized...