Banquet Manager
2 weeks ago
**Glen Abbey Golf Club is Hiring**
The Banquet Manager is responsible for managing and coordinating daily operational activities of the banquet, meeting, and dining room facilities efficiently while maintaining the highest level of service standards.
**JOB RESPONSIBILITIES**:
- Oversee member service and daily operations activities
- Ensure the delivery of consistent high quality of food and beverage service to all members and guests Communicate daily club events to service staff
- Assign duties to all banquet staff
- Monitor service levels and table maintenance
- Resolve daily housekeeping and maintenance issues
- Effectively manage employee performance
- Select and hire a well balanced and talented service team and provide the necessary training, counseling and coaching
- Establish clear performance expectations with all banquet employees and conduct weekly meetings
- Keep a performance log on each employee and conduct effective performance discussions Foster a safe working environment
- Manage administrative tasks and analyze financial performance
- Prepare and post weekly employee work schedules Maintain up to date training and procedures manuals
- Assist with maintenance of POS system by ensuring proper data entry, item pricing and other basic functions
- Analyze weekly sales and labour costs and maintain adequate inventory levels
- Act as Clubhouse operations duty manager
- Perform opening and closing procedures and ensure clubhouse security
- Attend to member issues across departmental boundaries
- Respond to health and safety issues and emergencies
- Assist in all areas of the club's food and beverage outlets when warranted
**QUALIFICATIONS**:
- College or University, diploma/degree in Hospitality and Tourism or related program
- Excellent leadership, communication and organizational skills
- Smart serve certification
- Knowledge of restaurant and food and beverage operations
- Familiar with POS system
- 2 to 5 years of supervisory experience in a busy food and beverage environment is preferred
- Schedule includes evenings and weekends.
- **_This is a seasonal full-time position from April -November._
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