Virtual Meeting Coordinator

2 weeks ago


Port Coquitlam, Canada MedScan Solutions Ltd. Full time

**Virtual Meeting Coordinator - Customer Service Extraordinaire**

**Location**: Port Coquitlam, BC

**Job Type**: Full-time, In-Person

Are you a **Zoom meeting pro** who loves helping people, answering questions, and keeping things organized? Do you enjoy chatting with customers, solving simple problems (like the classic "forgot password" mystery), and making virtual meetings run smoothly? If so, **we want you on our team**

MedScan Solutions Inc. helps medical practices transition smoothly, and we need a **friendly, organized, and patient communicator** to **host Zoom meetings, assist customers, and keep everything running effortlessly.**

**What We’re Looking For**:

- **A Zoom superstar** - You can schedule, host, and guide customers through virtual meetings with ease
- **Great people skills** - You know how to make clients feel heard and supported
- **Tech-comfortable** - You can reset a password and explain basic account access steps (no coding required)
- **Fast typing skills** - 60+ WPM preferred
- **Positive attitude** - You bring good energy to work every day
- **Reliable transportation** - Must be able to commute to Port Coquitlam daily

**What You’ll Be Doing**:

- **Hosting Zoom meetings** with customers to explain simple processes
- Helping customers with **"forgot password"** moments and other quick fixes
- Keeping track of customer requests and ensuring follow-ups are completed
- Collaborating with a supportive and friendly team

**Perks of the Job**:

- Work in the medical industry and **make a real impact**:

- A fun, professional, and **team-based** work environment
- Regular team-building events (because work should be enjoyable)
- Free coffee and snacks to keep you fueled
- **Become a Zoom expert** while building valuable customer service experience

If you’re ready to **bring a friendly, helpful, and upbeat attitude** to our team, we want to hear from you

Pay: $20.00-$24.00 per hour

**Benefits**:

- Dental care
- Extended health care

Schedule:

- Day shift
- Monday to Friday
- No weekends

Application question(s):

- Are you able to type a minimum of 60 WPM?
- What are the shortcut keys for copying and pasting?

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



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