Payroll and Benefits Administrator

2 weeks ago

Edmonton, Canada Homeward Trust Edmonton Full time

**About Us**

Homeward Trust Edmonton (HTE) is a not-for-profit organization charged with ending homelessness in Edmonton. Our efforts are guided by community need and priorities as outlined in A Place to Call Home: Edmonton’s Updated Plan to Prevent and End Homelessness. Homeward Trust has a dynamic work environment, filled with high-energy, dedicated, and passionate people who believe ending homelessness is possible.

Homeward Trust coordinates and provides resources for local efforts that address homelessness and its impacts on individuals, families, and communities. We work with agencies, neighbourhoods, mainstream systems, community members, and all orders of government in pursuit of this singular objective, grounded in the belief that we can and will end homelessness in Edmonton. Homeward Trust is proud that our community is recognized both nationally and internationally as a leader in this work.

Homeward Trust embraces the Housing First philosophy. This philosophy follows the principles of finding housing accommodations first and then establishing the supports required by the client to remain in a home. Homeward Trust Edmonton’s programs involve housing (such as capital project funding, property management and sourcing access to new or existing units for client use) and supportive services to individuals in or seeking access to housing programs.

**Position Summary**

Reporting to the HR Advisor, the Payroll and Benefits Administrator is responsible for all aspects of the payroll process including recording, inputting, full-cycle processing, reporting payroll data, and ensuring compliance with all applicable provincial regulations and company policies.

In collaboration with the Human Resources team, this role will be responsible for the administration of Homeward Trust benefit plans including but not limited to Group Health and Dental, Employee Assistance Program, Group Registered Retirement Savings, and Pension Plans according to Homeward Trust established guidelines. Strong customer service and interpersonal skills will be required as communication and employee inquiry assistance will be key components within this position.

The Payroll and Benefits Administrator is also responsible for maintaining the BambooHR Software, ensuring that all employee information is up-to-date and accurate.

**Knowledge, Skills and Abilities**
- Work with discretion regarding sensitive and confidential information.
- Strong organizational, administration, planning, and attention to detail skills.
- Excellent interpersonal skills with the ability to deal sensitively and appropriately with a variety of people, both in person and over the phone.
- Exceptional verbal and written communication skills, able to synthesize complex information in concise relevant correspondence.
- Demonstrated self-starter, able to work with little supervision.
- Proactive problem solver, with good judgement and ability to make sound decisions in a timely manner.
- Able to prioritize and work on multiple tasks and projects at once in a fast-paced work environment.
- Proficiency with a variety of payroll and software programs, most importantly Ceridian, Microsoft Office Programs (Excel, Word, Outlook, Teams), and BambooHR.
- Understanding and demonstrating support of Homeward Trust Edmonton’s mission, values, and objectives.

**Key Responsibilities**
- Payroll_
- Full-cycle payroll processing.
- Set up new employees in BambooHR, Ceridian, and benefits systems.
- Maintain and update payroll records including but not limited to: transfers, leave of absences, identifying and reconciling discrepancies, benefits eligibility.
- Fulfill all payroll requirements upon termination, including final payments and issuing ROEs.
- Reconcile payroll and benefits accounts and prepare remittances.
- Complete ad-hoc, weekly, and monthly reporting as requested by the Senior Leadership Team and other management team members.
- Respond to employee and management inquiries by researching and resolving payroll-related issues with a focus on excellent and professional customer service.
- Ensure compliance with all applicable provincial regulations and established company policies and procedures.
- Complete year-end processes including annual reporting, reconciliations, and processing T4s.
- Develop and maintain payroll processing manual.
- Benefits Administration_
- Coordinate, administer, and execute all benefits-related activities.
- Process all employee enrolment, changes, terminations, claims, and remittances in a timely manner.
- Reconcile monthly insurer billings. Produce and release monthly client billing statements.
- Update administration guides with current policies and best practices.
- Provide prompt and accurate answers to employee group benefits questions.
- Work with insurers and employees to resolve claim and coverage issues as required.
- Ensure that appropriate contributions and employee deductions are made with each pay period.
- Prepare and s

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