Salesforce Administrator

**Location**: This opportunity has the ability to be remotely based within Canada (except for QC), or onsite/hybrid/remote in the Vancouver, BC Lower Mainland.
- **Annual Base Salary**: $75,300 - $82,700
- Please note that employment is contingent upon the successful completion of reference checks and background checks.

**Application Instructions**:
**Salesforce Administrator**:
Safe Software is looking for a Salesforce Administrator to join our Information Services team for a 13-month contract (maternity leave coverage). As a Salesforce Administrator, you will provide support to internal employees from: designing and building automated and screen flows to conducting data clean up and day-to-day troubleshooting. You will be the first line of support in resolving data integrity, dashboard, and reporting challenges of key stakeholders from various teams at Safe.

**About The Team**:
As a part of the small, but capable Salesforce team within our Information Services group, you’ll collaborate with our Salesforce Architect and various teams across Safe Software from Marketing to Customer Success, and Sales.

The Salesforce team is responsible for championing the front-end configuration of the various Salesforce Cloud Apps including Sales Cloud, Support Cloud, Salesforce Community and Live Agent, and assisting and encouraging best practices to keep the data collection, management and integrity of our enterprise data clean and accessible for stakeholder success.

**What You’ll Be Doing**:
As a Salesforce Administrator, you will have the opportunity to work on:

- Report building and dashboard creation and optimization;
- Profile analysis and permissions audits;
- GUI and front-end configuration;
- Account integrity, deduplication, field audits and data cleanup;
- Community configuration tuning and support;
- Perform other related duties as assigned.

**Qualifications, Skills, and Competencies**:
Safers come from a variety of backgrounds with a diversity in skills and knowledge. That said, we find that those who are most successful in this role have experience with the following areas.

**Required skills**:

- 2+ years of Salesforce experience
- Must be a committed, enthusiastic team player with a focus on continuous improvement.
- Must have the ability to work constructively with individuals across the organization.
- Business management skills, or the willingness to learn them.
- Ability to adopt collaborative mindsets.
- Excellent organizational skills.
- Excellent verbal and written communication skills to effectively communicate.
- Proven technical acumen to translate business requirements into functional design.
- Excellent listening skills to fully understand requirements and pain points.

**Desired skills / Bonus points**:

- Degree or Diploma in business or technology field or equivalent work experience (e.g. Business Analyst or Data Analyst)
- Salesforce Certification(s) (e.g. Salesforce Administrator, Platform App Builder)
- Trailhead badges
- Ability to prepare and analyze data in a logical manner and be able to summarize findings to both a technical and non-technical audience.
- Familiarity with Microsoft Excel and Google Sheets (formulas, data cleansing and data manipulation).

***What You Can Expect**:
When you choose a career with Safe Software, you’re also choosing
- **Meaningful Work**: Make a profound impact across our business, workplace and data integration product.
- **A Supportive Environment**: Feel empowered to share your ideas and implement them with high autonomy and team support.
- **Social Responsibility**: Become a part of a team that finds meaningful ways to give back. Take the day off to volunteer for a cause that matters to you or join our D&I Committee and shape our collective future.
- **Learning & Career Development**: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe.
- **Flexible Working Hours**: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to.
- **Work-Life Balance**: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year.
- **Health & Wellness**: Extended health, dental and counseling benefits from day 1. That’s right, no waiting period.
- **Shared Success**: Share in Safe’s success with our bi-annual profit sharing and RRSP/TFSA matching program.
- **An Accessible Commute**: Regardless of your commute method, we’re located close to public transit, and provide complimentary parking and bike storage for our team

***About Safe Software**:
Safe Software is the creator and developer of FME — the data integration platform with the best support for spatial data worldwide. Over 10,000 organizations around the world use FME in industries like AEC, government,