Security Service Specialist

3 weeks ago

Toronto, Canada Convergint Technologies Ltd Full time

Convergint is a global industry-leading organization that designs, installs, and services integrated building systems including electronic security, fire alarm, and life safety systems.

We are currently recruiting for an experience Security Service Technician to join the team in Toronto, ON. In this position, you are responsible for providing customer and technical support for installed systems that may be moderately complex. Services and supports existing customers by responding to service calls, carrying out Customer Support Programs and small projects business.

**Who You Are**
You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Security Technician.

**Who We Are**
With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

**What you’ll do with “Our Training and Your Experience”**
- Responds to a variety of customer service calls, scheduled maintenance calls, and emergency and after-hours calls on a timely basis; will diagnose, troubleshoot, repair and debug a variety of systems for more complicated problems. Uses solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software. Installs projects as necessary.
- Identifies and resolves problems for most types of service calls including emergency calls; analyzes repair requirements and provides customer with appropriate solutions; completes necessary repairs and replacements as needed; exercises judgment in selecting methods, techniques, and evaluation criterion for obtaining results. May require originality and ingenuity in some situations.
- Completes accurate and detailed service reports for customer and Convergint to allow for accurate invoicing and job cost tracking.
- Provides technical support to end users when applicable. Seeks technical guidance from more experience staff for difficult and unusual situations.
- Using technical knowledge, skills and experience, may act as mentor for less experienced staff. May provide guidance to workers in testing, tuning, and adjusting equipment to obtain optimum operating performance.
- Acts as “our customer’s best service provider” at all times thereby ensuring Convergint is the customer’s first choice for service.

**What You’ll Need**
- Diploma in Electronics preferred.
- Minimum of two years of previous, relevant field security service experience
- Exceptional customer focus and ability to work under pressure; ability to determine the needs and wants of the customer without being prompted
- Solid technical skills and experience related to electronic security systems
- Solid programming skills and proven ability to troubleshoot problems and look for solutions
- Must be a self-starter and work well with general supervision
- Solid mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper)
- Frequent visits to jobsites are required. Minimal overnight travel is required. Valid driver’s license required.
- Strong verbal, written and interpersonal communication skills
- Solid organizational skills and the ability to handle multiple service needs simultaneously

**Requirements**:

- Minimum of three to five years of previous, field service experience
- Diploma in Electronics preferred
- Industry-specific certifications such as; Lenel, Genetec, CCure, AMAG, Kantech, Avigilon,

**Company Benefits and Perks**

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

- Company Holidays and Paid Time Off
- Fun & Laughter Day Off
- Immediate comprehensive benefit plan (medical, dental, etc.)
- Employer contribution to RRSP;
- Work environment committed to safety;
- Colleague Assistance Program
- Tuition reimbursement
- Competitive salary and compensation plan
- Fleet Vehicle
- Corporate Social Responsibility Day
- And much more

**Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer. Visit our Convergint careers site to learn more about the

  • Union Station

    4 weeks ago

    Toronto, ON, Canada West Egg Security Full time

    Union Station – Security Guard Specialist LOCATION: 55 Front St W, Toronto, ON M5J 1E6 Room for growth into a variety of positions and promotions! SECURITY DONE DIFFERENTLY! A CUSTOMER SERVICE BASED APPROACH. West Egg Security offers strategic security solutions and customized human resource planning and management to organizations across diverse...

  • Union Station

    4 weeks ago

    Old Toronto, Canada West Egg Security Full time

    Union Station – Security Guard SpecialistLOCATION: 55 Front St W, Toronto, ON M5J 1E6Room for growth into a variety of positions and promotions!SECURITY DONE DIFFERENTLY! A CUSTOMER SERVICE BASED APPROACH.West Egg Security offers strategic security solutions and customized human resource planning and management to organizations across diverse industries....

  • Union Station

    4 weeks ago

    Old Toronto, Canada West Egg Security Full time

    Union Station – Security Guard SpecialistLOCATION: 55 Front St W, Toronto, ON M5J 1E6Room for growth into a variety of positions and promotions!SECURITY DONE DIFFERENTLY! A CUSTOMER SERVICE BASED APPROACH.West Egg Security offers strategic security solutions and customized human resource planning and management to organizations across diverse industries....

  • Union Station

    4 weeks ago

    Old Toronto, Canada West Egg Security Full time

    Union Station – Security Guard SpecialistLOCATION: 55 Front St W, Toronto, ON M5J 1E6Room for growth into a variety of positions and promotions!SECURITY DONE DIFFERENTLY! A CUSTOMER SERVICE BASED APPROACH.West Egg Security offers strategic security solutions and customized human resource planning and management to organizations across diverse industries....

  • Security Communications Specialist Security Services

    2 days ago

    Toronto, Ontario, Canada St Michael's hospital Full time

    Security Communications Specialist Security Services (Job ID: 1727)DUTIES & RESPONSIBILITIES:Provide an appropriate and professional level of service and consultation on security and emergency procedures.Provide supportive assistance to all patients, visitors and staff. Monitor Security and Fire alarm systems, Closed Circuit Television (CCTV) and radio...

  • Security Communications Specialist Security Services

    2 days ago

    Toronto, Canada St Michael's hospital Full time

    Security Communications Specialist Security Services (Job ID: 1727)DUTIES & RESPONSIBILITIES:Provide an appropriate and professional level of service and consultation on security and emergency procedures.Provide supportive assistance to all patients, visitors and staff. Monitor Security and Fire alarm systems, Closed Circuit Television (CCTV) and radio...

  • Application Security Specialist

    4 weeks ago

    Toronto, Canada Vtech Solution Inc Full time

    **Job Title: Application Security Specialist (Remote)** **Duration: 9+ months (with possible extension)** **Location: Remote** **Description of Services** - Assist Departments in assessing, selecting, implementing and verifying the effectiveness of security controls. - Vulnerability assessment interprets and compares results against the various business...

  • Cyber Security Technical Specialist

    4 weeks ago

    Toronto, ON, Canada Thales e-Security, Inc. Full time

    Cyber Security Technical Specialist page is loaded Cyber Security Technical Specialist Apply locations Toronto time type Full time posted on Posted 2 Days Ago job requisition id R1003195 Location: Toronto, CanadaThales people architect solutions that support 85 million mainline and suburban passenger journeys, worldwide, every day. Our Rail Signalling and...

  • Security Specialist

    4 weeks ago

    Toronto, Canada Arthur Grand Technologies Inc Full time

    Arthur Grand Technologies is currently seeking a highly motivated and skilled **Security Specialist** for one of our clients. **Role: Security Specialist** **Location: Toronto, Ontario (Hybrid)** **Hybrid - 3 days on site and 2 remote** **Duration: Contract** **Must Haves**: - At least 3 years experience must be related to Oracle Identity and Access...

  • Security Specialist Supervisor

    5 days ago

    Toronto, Canada A.S.P. Incorporated Full time

    **RESPITE SECURITY SUPERVISOR** Are you passionate about Safety & Security and seeking the opportunity to join a team of Security professionals? A.S.P. Incorporated has provided security and customer service solutions for over 20 years to Canadian clients. We employ over 2000 employees and are a subsidiary of ICTS EUROPE, operating in 22 countries and...

  • DataPower Security Specialist

    2 days ago

    Toronto, Canada GTT, LLC Full time

    DataPower Security SpecialistJob DescriptionDataPower Security Specialist will provide planning, consulting, technical analysis, design, deployment, development, testing, implementation, maintenance, upgrades, and daily support of middleware productsEvaluation CriteriaMiddleware Technologies - 30%Experience with WebSphere Applications server, WebSphere...

  • DataPower Security Specialist

    4 days ago

    Toronto, Canada GTT, LLC Full time

    DataPower Security SpecialistJob DescriptionDataPower Security Specialist will provide planning, consulting, technical analysis, design, deployment, development, testing, implementation, maintenance, upgrades, and daily support of middleware productsEvaluation CriteriaMiddleware Technologies - 30%Experience with WebSphere Applications server, WebSphere...

  • DataPower Security Specialist

    3 days ago

    Toronto, Ontario, Canada GTT, LLC Full time

    DataPower Security SpecialistJob DescriptionDataPower Security Specialist will provide planning, consulting, technical analysis, design, deployment, development, testing, implementation, maintenance, upgrades, and daily support of middleware productsEvaluation CriteriaMiddleware Technologies - 30%Experience with WebSphere Applications server, WebSphere...

  • DataPower Security Specialist

    1 day ago

    Toronto, Canada GTT, LLC Full time

    DataPower Security SpecialistJob DescriptionDataPower Security Specialist will provide planning, consulting, technical analysis, design, deployment, development, testing, implementation, maintenance, upgrades, and daily support of middleware productsEvaluation CriteriaMiddleware Technologies - 30%Experience with WebSphere Applications server, WebSphere...

  • DataPower Security Specialist

    3 days ago

    Toronto, Canada GTT, LLC Full time

    DataPower Security SpecialistJob DescriptionDataPower Security Specialist will provide planning, consulting, technical analysis, design, deployment, development, testing, implementation, maintenance, upgrades, and daily support of middleware productsEvaluation CriteriaMiddleware Technologies - 30%Experience with WebSphere Applications server, WebSphere...

  • Security Service Technician

    10 hours ago

    Toronto, Canada Avante Security Inc Full time

    **Job description** **Security Service Technician - Rapidly growing team, constant learning opportunities, competitive compensation.** Come join the Avante Security team as a Service Technician at an established, yet growing company, offering competitive pay, opportunities to advance, and multiple areas of training/focus! **The Position**: We’re looking...

  • DataPower Security Specialist

    1 day ago

    Toronto, Canada GTT, LLC Full time

    DataPower Security Specialist Job Description DataPower Security Specialist will provide planning, consulting, technical analysis, design, deployment, development, testing, implementation, maintenance, upgrades, and daily support of middleware products Evaluation Criteria Middleware Technologies - 30% Experience with WebSphere Applications server,...

  • DataPower Security Specialist

    7 hours ago

    Toronto, Ontario, Canada GTT, LLC Full time

    DataPower Security SpecialistJob Description:DataPower Security Specialist will provide planning, consulting, technical analysis, design, deployment, development, testing, implementation, maintenance, upgrades, and daily support of middleware products.Evaluation Criteria:Middleware Technologies - 30%Experience with WebSphere Applications server, WebSphere...

  • Security Specialist Supervisor

    3 weeks ago

    Toronto, Canada ASP Incorporated Full time

    RESPITE SECURITY SUPERVISOR  Are you passionate about Safety & Security and seeking the opportunity to join a team of Security professionals? A.S.P. Incorporated has provided security and customer service solutions for over 20 years to Canadian clients. We employ over 2000 employees and are a subsidiary of ICTS EUROPE, operating in 22 countries and...

  • Security & Compliance Specialist

    4 days ago

    Toronto, Canada IBM Full time

    Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...