Experiential Learning Operations Lead

2 weeks ago


Toronto, Canada University of Toronto Full time

**Date Posted**:11/02/2023
**Req ID**: 34600
**Faculty/Division**: UofT Scarborough
**Department**: UTSC:Ofc of the Vice-Prin (Acad) & Dean
**Campus**: University of Toronto Scarborough (UTSC)
**Position Number**: 00052560

**Description**:
**About us**:
The University of Toronto Scarborough is a place of energy, enthusiasm and passion. Our commitment to inclusive excellence attracts the brightest learners, scholars and employees from around the globe. Our success has been made possible by the opportunity given to us by our Indigenous hosts to operate on their territory, and we cherish our continuing partnerships with these communities. The University of Toronto Scarborough is an exciting campus with unlimited potential. Join us on our journey.

The Office of the Dean provides leadership in academic programming and services to the campus, ensuring a positive and academically responsive environment to change. Within the broader University community, the Vice-Principal Academic & Dean represents the policies and points of view of U of T Scarborough. Within U of T Scarborough, the Vice-Principal & Dean promotes the teaching, research, and scholarship of the faculty, the career development of the administrative staff, and the over-all well-being of students.

**Your opportunity**:
Experiential Learning (EL) is a key priority and longstanding strength at U of T Scarborough. We are a recognized leader in cooperative (co-op) education, delivering close to 50 years of programming excellence. As experiential learning has evolved, so too has the spectrum of opportunities across our campus, with a goal of 100% student engagement. Our success is built upon the energy and passion of our students, the dedication of expert faculty and staff, strong reciprocal relationships with our local and global partners, and our collective commitment to inclusive excellence.

Experiential learning can be found everywhere at U of T Scarborough. This thriving ecosystem builds on connections between academic disciplines, administrative units, and ethical partnerships rooted in reciprocity and shared accountability. Its strong foundations are built on collaborations among a vast network of colleagues who excel in their knowledge of EL, as well as their dedication to creating new, welcoming, and brave spaces for all involved.

Experiential learning at U of T Scarborough is a decentralized model, and as such, we face a unique opportunity in strengthening and expanding operational infrastructure. The Experiential Learning Operations Lead is responsible for developing a set of recommendations toward a long-term plan for managing and sustaining experiential learning at U of T Scarborough. Through consultation and analysis, they will gain a strong understanding of the current state of the individual core systems and structures across the U of T Scarborough EL ecosystem. They will be instrumental in recommending an innovative approach that bridges existing experiential learning processes, systems, and structures, and creating new pathways that bolster the foundation upon which experiential learning continues to be built in support of student learning success. The Experiential Learning Operations Lead must be adept at strengthening connections between units, and building strong, trusting relationships. The ultimate goals are to enhance and strengthen internal processes, systems and workflows that facilitate clarity and efficiency across all units engaged in experiential learning at U of T Scarborough.

**Your responsibilities will include**:

- Developing charter, scope, resources and schedule for project(s)
- Developing, revising and operationalizing business processes that support unit activities and objectives
- Building and strengthening relationships with stakeholders and partners of strategic importance
- Advising on cost, feasibility and impact of different implementation solutions and monitoring project accounts
- Liaising with Marketing and Communications and implementing experiential learning specific communication plans that support outreach goals and objectives
- Advising on the development of promotional/outreach materials realted to experiential learning and developing and editing standard operating procedures in adherence with UTSC and UofT brand guidelines.
- Analyzing processes and recommending changes for more efficient coordination of operations and preparing detailed data analysis to support decision making regarding important administrative policy
- Directing a small group in a limited area, including responsibility for scheduling and/or workflow

**Essential Qualifications**:

- University degree in a relevant discipline and/or acceptable equivalent combination of education and experience. Project Management designation would be considered an asset.
- A minimum of six years' recent and relevant experience in an operations leadership role, preferably within post-secondary, non-profit or public section organization. Experience



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