Catering Administration Assistant

1 month ago

Edmonton, Canada Compass Group Full time

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward

**Job Summary**:
**How you will make an impact**:
You will be responsible for overseeing the staff and daily operations of the Catering Department.

**As a Catering Supervisor, you will**:

- Supervise employees in the Catering Department.
- Assists in the performance appraisal process
- Determine workload requirements from catering orders
- Coordinate catering staff schedules to ensure all functions are delivered, served, and cleared in a timely fashion
- Meet with function group leaders to discuss setup arrangements; address last-minute changes and resolve problems
- Interact with customers and resolve complaints in a service-oriented manner
- Demonstrate complete understanding of menu items
- Instruct staff on work expectations for catered functions
- Help staff set up rooms to desired specifications
- Assemble and deliver food and supplies to scheduled locations
- Serve food and beverages to guests
- Return food, beverages, serving equipment and utensils to catering facility
- Ensure proper presentation, portion control and maintenance of serving temperatures
- Maintain sanitation and orderliness of all equipment, supplies and utensils
- Ensure proper food preparation by following approved recipes and production standards

**About you**:

- You must have a valid Food Handler Certificate or provincial equivalent and Responsible Beverage Service Certificate for the province in which you are applying
- A valid driver's license may be required.
- Minimum of 2 years’ experience with banquet and catering functions with high volume production.
- Proven supervisory skills and experience, capable of motivating, leading, and developing associates.
- Strong people and customer service skills; great at relationship building.
- Excellent communication skills (written and verbal.)
- Able to work in a fast-paced environment and readily acceptable to change work priorities at any time.

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