Customer Service

4 months ago

Vancouver, Canada Evolution Americas Full time

**Company Description**
Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 20,000 EVOlutioneers across 40 locations worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth.

Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO).

Showcase your vivacious personality as Evolution’s Online Casino Dealer Since our studios operate 24/7, you’ll rotate between day, evening, and overnight shifts, from the comfort of our private, state-of-the-art studio located in Central Burnaby. You’ll host iconic casino games like Blackjack, Poker and Roulette, with unlimited virtual players - with the chance to earn unlimited tips.

**We Offer Generous Compensation Package including**:

- Earn $24.75 per hour plus monthly performance bonus.
- Extended Health and Benefit Plan
- 15 Days Paid Vacation
- 8 Paid Sick Days
- 2 Paid Evo Days

**What You’ll Do**:

- Enthusiastically introduce players, the rules of the game and the winners
- Deal cards, spin a wheel, and announce winners
- Use quick and accurate handling of cards
- Research appropriate topics and trivia to discuss with the audience
- Follow and supervise the updates and amendments in the game
- Engage in friendly conversation, without offering your opinion (sports, music, and trivia facts)
- Be presentable and confident in front of the camera
- Always use a positive parting remark to end the game conversation

**Our Benefits At and After Work**:

- Work for a casino without smoking, alcohol, loud music, and health hazards
- Toast your successes on treat days and holiday events
- Collaborate with approachable, diverse and global co-workers
- Security-protected office with no physical players in the studio
- Paid vacation time and paid breaks
- No experiences required as we will provide paid in-house trainings
- Loyalty Incentives
- Fun and Engaging Company sponsored Team-building Events

**Qualifications**
- **NO EXPERIENCE REQUIRED, Paid training.**:

- Age 19+
- High school diploma or equivalent
- Professional and service-minded with good communications skills
- **Must be able to work a flexible schedule including graveyard shifts, weekends, and holidays**:

- Must be able to pass the criminal background check (sponsored by the company)
- Wear an assigned uniform and maintain professional appearance standards
- Must be comfortable wearing theatrical make-up (foundation, blush)
- Fluent in Mandarin Chinese, and English

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