Customer Experience Associate
6 months ago
Requisition ID: 187859
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
**First Nations/Metis/Inuit - Customer Experience Associate**
**_Posted pursuant to Scotiabank’s Special Program under the Employment Equity Act and Canadian Human Rights Act._**
**_While you must be an Indigenous person in order to submit your resume, participation is completely voluntary. Please use the definition below to make sure you’re eligible and open to self-identifying as Indigenous person:_**
**_Indigenous peoples include First Nation, Métis and Inuit people. Only Indigenous peoples who come from Canada should identify themselves as belonging to this designated group_**
**What your role will be**
**At Scotiabank we help employees build their futures - where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development - there are endless possibilities. At Scotiabank - you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.**
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
**Is this role right for you? In this role you will**:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
**Do you have the skills that will enable you to succeed in this role? - We’d love to work with you if you**:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
**What we’re offering**
- The opportunity to join our diverse and inclusive organization and connect with other First Nations, Inuit, and Metis Scotiabankers and their allies when joining our Indigenous Employee Resource Group.
- A competitive compensation and benefits package which include:
- $10,000 annually dedicated to your well being
- Traditional Indigenous Practices Leave
- Indigenous Employee Mentoring Program
- An organization committed to making a difference in our communities
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
- You'll receive clear, transparent criteria to progress in your career
Location(s): Canada : Ontario : Napanee || Canada : Ontario : Peterborough || Canada : Ontario : Trenton
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
-
Customer Experience Associate- Napanee, 18.75
1 month ago
Greater Napanee, Canada Scotiabank Full timeRequisition ID: 211345 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...
-
Greater Napanee, Canada Scotiabank Full timeRequisition ID: 211345Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the roleOur Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...
-
Omni Customer Fulfillment Associate
2 months ago
Greater Napanee, Canada Walmart Canada Full time**Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...
-
Customer Experience Associate
6 months ago
Greater Sudbury, Canada TD Bank Full time**Customer Experience Associate**: - 417607BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 43 Elm Street East Retail **Employment Type** - Regular **City** - Sudbury **Time Type** - Part Time **Province/State** - Ontario **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD...
-
Cashier/customer Service
6 months ago
Greater Napanee, Canada Gray's IDA Drug Store Full timeCustomer Service Associate / Cashier **Duties**: - Greet customers and provide them with a positive shopping experience - Process customer transactions accurately and efficiently - Handle cash, credit, and debit card transactions - Process Canada Post & OLG transactions as per regulations and guidelines - Maintain a clean and organized checkout area -...
-
Customer Experience Manager
3 months ago
Greater Sudbury, Canada The Home Depot Canada Full timeWith a career at The Home Depot, you can be yourself and also be part of something bigger. Customer Experience Manager Customer Experience Managers (CXM) are members of the store leadership and management team, overseeing execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs...
-
Consumables Associate
6 months ago
Greater Napanee, Canada Walmart Canada Full time**Position Summary... **:Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service champion that contributes to the high-volume, fast-paced flow of merchandise from the backroom to the salesfloor. This Associate will function as part of a team to stock...
-
Deli Associate
1 month ago
Greater Napanee, Canada Walmart Canada Full time**Position Summary... **:Working as a Deli Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Deli Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the deli area, and assists with stocking and the sale of goods. If you are looking for an exciting...
-
Bakery Associate
1 month ago
Greater Napanee, Canada Walmart Canada Full time**Position Summary... **:Working as a Bakery Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Bakery Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the bakery area, and assists with stocking and the sale of goods. If you are looking for an...
-
Customer Experience Associate
7 months ago
Greater Sudbury, Canada Scotiabank Full timeRequisition ID: 200680 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...
-
Dairy Frozen Associate
1 month ago
Greater Napanee, Canada Walmart Canada Full time**Position Summary... **:Working as a Dairy/ Frozen Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Dairy/ Frozen Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the Dairy/ Frozen area, and assists with stocking and the sale of goods. If you...
-
Customer Experience Associate
2 months ago
Greater Sudbury, Canada TD Bank Full time**Work Location**: Sudbury, Ontario, Canada **Hours**: 25 **Line of Business**: Personal & Commercial Banking **Pay Details**: $21.00 - $25.98 CAD **KEY ACCOUNTABILITIES** **CUSTOMER** - Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through...
-
Softgoods Associate
6 months ago
Greater Napanee, Canada Giant Tiger Full time**Compensation Grade**: Grade 1 - Stores **About this Opportunity** Recognized as an Employer of Choice, Giant Tiger’s retail stores provide dynamic work environments with many opportunities for a fulfilling career. We are a Canadian owned and operated retailer (and proud of it!), with a strong commitment to the community, and over 60 years of success....
-
Bakery Associate
4 weeks ago
Greater Napanee, Canada Walmart Canada Full time**Position Summary... **:A Bakery Associate provides the Store with support in maintaining and zoning the bakery area, assisting with stocking and the sale of daily baked goods, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal-Mart. **What you'll do...**: 1. Ensuring the quality and visual appearance of Bakery...
-
Seasonal Part Time Sales Associate
2 months ago
Greater Napanee, Canada Ren's Pets Full timeThe Associate is responsible for ensuring customers needs are met by providing information on pet products and services and overseeing point-of-sale transactions. **Duties and Responsibilities** Under the supervision of the Store Manager, the duties and responsibilities of the Associate include, but are not limited to, the following: - Providing...
-
Parts Counter Associate
2 weeks ago
Greater Napanee, Canada Tim's Truck & Equipment Service Inc., Napanee Full timeAre you a customer-focused individual with experience in the Light/Medium/Heavy Duty truck, Automotive or Construction industry? Tim's Truck & Equipment Service is looking for a motivated and organized individual to fill a Parts Associate opening on our growing team. You will play a vital role in creating a positive experience for our customers, ensuring...
-
Overnight Associate
7 months ago
Greater Napanee, Canada Walmart Canada Full time**Position Summary... **:Working as an Overnight Retail Stocker at Walmart Canada is a great way to gain valuable experience in the retail industry. An Overnight Retail Stocker provides support with stocking shelves, setting up displays, and ensuring that the store is always well-presented and maintained. If you are organized, like working independently, and...
-
Full Time/part Time Sales Associate
6 months ago
Greater Napanee, Canada Ren's Pets Full time**Applicants must have daytime/evening/weekend availability.** The Associate is responsible for ensuring customers needs are met by providing information on pet products and services and overseeing point-of-sale transactions. **Duties and Responsibilities** Under the supervision of the Store Manager, the duties and responsibilities of the Associate...
-
Experienced Sales Associate
2 months ago
Greater Napanee, Canada Touch of Class Fashions Full time**Are you a people person that is a self-starter with a passion for fashion? Do you have sales and customer service experience? Are you looking for a flexible schedule with a low-stress work environment? We want to hear from you!** Touch of Class Fashions in Napanee is looking for an Experienced Sales Associate! We are a 'one-stop shop' for women of all...
-
Customer Experience Associate
7 months ago
Greater Sudbury, Canada TD Full timeDescription : KEY ACCOUNTABILITIES CUSTOMER Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice Complete a broad range of financial transactions (e.g., deposits, withdrawals, bill payments, and/or other...