Product Application Specialist
7 months ago
**What We Offer**:
- Health and Dental - Employees and their families enjoy flexible benefits options covering an extensive list of medical and dental expenses and services.
- Life and Disability - You will be provided with life insurance in a multiple of your salary with an option to purchase additional coverage.
- Employee and Family Assistance Program (EFAP) - You and your family will have free access to consultation and support for your mental, emotional and financial well-being.
- Pension Matching Program - Invest in your future with each pay cheque through our Defined Contribution Pension Plan and we will match your contribution (up to 3% of your salary).
- EQ Care® - You and your family will have free access to speak with a doctor by phone or app from wherever you are.
- Gym Subsidy Program
- Employees are eligible for a gym membership reimbursement of up to $300 per year, this includes Fitness related App’s.
**Product Application Specialist**
- Assist customers (Sales Representatives, Engineers, Contractors, Facilities Managers) with product selection to achieve design goals of project.
- Have knowledge of current industry standards and common practices.
- Generate performance data for standard products and estimate performance for non-standard products.
- Review specifications for project compliance and provide recommendations for alternates when specification cannot be achieved.
- Support quoting of non-standard products and provide guidance on selecting the most cost-effective products to achieve project requirements.
- Communicate customer feedback to the Product Team to guide product development initiatives.
- Support the Quality Assurance team by reviewing quality concerns and assisting with the process of determining what is acceptable and suitable corrective action.
- Work with Marketing group to develop and maintain product literature, both printed and electronic information.
- Work with Software group to support the development and maintenance of all Price software and electronic resources.
- Support company training initiatives by creating and presenting training material at online and in person events.
- Participate, as required, in company events to support the promotion of the company, products and industry initiatives at Price facilities or in the field.
- Any other duties as required to support the company and the products.
- A College Diploma or University Degree in Mechanical, Electrical or equivalent.
- Strong interpersonal, communication, organization skills, with an eye for detail.
- Innovative, self-motivated and demonstrates the ability to take initiative.
- Aptitude and desire for customer service excellence.
- Ability to work both independently and in a team environment to meet timeline-dependent deliverables.
- A basic understanding of HVAC, controls and mechanical systems would be an asset.
- Aptitude with hand tools would be considered an asset.
At Price Industries, we believe in hiring based on team fit. If you do not meet all criteria for the role but are interested in what we do, we would still like to hear from you.
We appreciate the interest shown by all applicants, however only those being considered for an interview will be contacted.
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