Clinical Coordinator, Substance Use Services
6 days ago
Salary range: The salary range for this position is CAD $51.15 - $63.90 / hour Why Fraser Health?:
Join Our Team as a Clinical Coordinator, Substance Use Services
Are you passionate about making a meaningful impact in mental health and substance use services? We’re looking for dedicated professionals to join our dynamic team as a Clinician for Community Mental Health.
**What We're Looking For**:
- ** Qualifications**: Master's degree in Social Work, Clinical Counselling or other relevant health related discipline.
- ** Experience**: At least two (2) years' recent, related experience in a community or hospital psychiatric setting, or in a rapid response crisis stabilization function, or an equivalent combination of education, training and experience will also be considered.
Watch this video to learn how Fraser Health supports mental health, hosted by our President, Dr. Victoria Lee: Navigating mental health with compassion
To learn more about our MHSU programs and services, read employee insights, and current job vacancies, please visit this site: Fraser Health MHSU
Detailed Overview:
Supports individuals and families with and affected by serious and persistent mental illness and substance use disorders by coordinating the day-to day operation of the Substance Use Services Access Team, enabling care coordination across substance use services, local service areas, regional and provincial services and focussed on reducing barriers to re-enter the system of care; and, coordinating regional operations of the Substance Use Residential and Treatment Programs, including access and flow and the centralized intake and referral system. Facilitates treatment on-demand and rapid re-engagement of clients where appropriate and feasible. Provides leadership to contracted service providers and interdisciplinary teams in the development, delivery, and evaluation of service delivery to enable effective utilization of client resources. Establishes strong working relationships with other health care providers and community partners. This position may be required to work at more than one location.
**Responsibilities**:
- Coordinates the day-to-day operation of the clinical program/service by organizing workflow, supervising/consulting with staff on complex cases and approving vacation, leave of absence requests and overtime.
- Develops, implements and evaluates the centralized referral registry and access utilization system for the contracted substance use programs, the Substance Use Services Access Team, and service delivery plans as required across Fraser Health.
- Works in close collaboration with the Director, Manager, and Regional Substance Use Leader, and in conjunction with related MHSU programs and teams and contracted service providers, to determine priorities and program standards, system policies and procedures. Develops short and long term goals and objectives in accordance with the Service Model and Provincial Standards for Adult and Youth Residential Substance Use Services. Provides input to the Manager in regards to the optimal use of budgetary resources, as requested.
- Supervises designated staff by providing work assignments, clinical supervision, coaching and feedback, and implementing corrective action where required. Participates, in collaboration with the Manager, in performance evaluation, staff training, professional development, orientation, and the development and maintenance of a cohesive inter-professional team to adhere to provincial and regional legislation, regulations and standards. Participates in grievance processes as required.
- Participates in the recruitment and selection of new staff through involvement in interview processes and providing recommendations to the Manager.
- Optimizes the use of technological systems through ensuring efficient operations and appropriate workload distribution, recommending and implementing improvements, developing appropriate training for staff and best practices, develops effective and efficient call monitoring and reporting, and troubleshooting service requirements.
- Develops and implements quality improvement processes and audits by engaging in programs/practice evaluation, identifying opportunities for change, and assessing available resources. Participates in risk management for the clinical area by methods such as conducting safety audits, investigating and reviewing related reports and taking corrective action, as directed. Reviews Serious Incident Reports, files and advises Manager of applicable issues. Recommends changes to selected policies, procedures and protocols and provides feedback to the Manager.
- Ensures optimal utilization of substance use resources by establishing strong partnership linkages, maintaining regular service provider meetings and ensuring that necessary reporting mechanisms and systems are in place. Works closely with service providers to address underutilization of resources.
- Provides oversight and monitoring of
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