Clean Slate Team Lead

1 week ago

Winnipeg, Canada Downtown Community Safety Partnership Full time

The Downtown Community Safety Partnership (DCSP) is a made-in-Winnipeg approach to creating a safer and more welcoming downtown through the availability of cohesive support and non-emergency response to those in the community in need of support and assistance. The DCSP is committed to being a proactive downtown presence, providing prevention and outreach focused on long-term solutions, and to delivering a continuum of care that will help to effect significant change for individuals and the entire downtown community.

Clean Slate Team Lead & Case Coordinator

(One Year Term)

Anticipated Start Date - June 30, 2024

FTE: 1.00

Anticipated Shift: Days

Daily Hours Worked: 7.5

Posting End Date: June 7, 2024

**Salary**: $ 46,800.00

Location: 190 Disraeli Fwy

The incumbent will act in accordance with the Core Guiding and Service Principles of the Downtown Community Safety Partnership and will be a passionate and driven individual, valuing diversity.

KEY RESPONSIBILITIES

Leadership
- Lead and oversee Clean Slate members to ensure position duties, responsibilities, policies, protocols, and deliverables are being met and achieved.
- Provide coaching and guidance for assigned staff members.
- Incorporate a supportive and positive teamwork mindset in the execution of work for Clean Slate team members.
- Oversee time-off request forms and monitor staff attendance.
- Represent the Clean Slate Team in internal DCSP meetings as required.
- Collaborate with other leadership peers of DCSP to ensure smooth communication and daily operation expectations are met.
- Recommend new program ideas, collaborations, events, professional development training, etc. to the Manager of Clean Slate.
- Assist the Manager of Clean Slate in ensuring statistics are accurately compiled by staff and submitted on a timely basis.
- Ensure the Clean Slate team incorporates the Core Service Principles of the DCSP into their work.
- Ensure the Clean Slate team members follow DCSP protocols.
- Documenting and reporting all staff-related personnel issues to the Manager of Clean Slate.
- Assist the Manager of Clean Slate in matters pertaining to human resources activity.
- Assist in matters pertaining to professional development and training activities as required.
- Adhere to all policies, rules, regulations, and guides listed in the Human Resources Manual established by the DCSP.
- Additional duties may be assigned.

Case Management
- Support participants by providing case management and connecting them to social services agencies.
- Develop individualized service plans in collaboration with participants.
- Act as an advocate for the current needs of participants.
- Liaise to build positive working relationships with social service agencies in the community.
- Proactively identify barriers that restrict participants.
- Transport participants to various appointments.
- Proactively share participant progress with team members, managers and participants themselves on a regular basis.
- Support participants who are facing risk of eviction in mediating their current tenancy or finding alternate housing prior to becoming evicted.
- Maintain updated housing resources for participants, DCSP staff, other service providers and community members.
- Provide various levels of crisis intervention as required.
- Discuss and plan for harm reduction methods with participants.
- Complete educational sessions to stay up to date on training, practices, and philosophies in the social services field.
- Maintain accurate and confidential electronic and file records in a timely manner.
- Other duties as assigned.

QUALIFICATIONS:

- Post-secondary educational background in Social Services or related discipline considered an asset. Related work experience is also considered.
- Minimum one year experience in leading a team.
- Experience in Crisis Counseling and Outreach is considered an asset.
- Proven experience with direct engagement with the vulnerable sector.
- Knowledge and understanding of harm reduction frameworks.
- A desire and passion to work with a multi-barrier and underserved population.
- Excellent interpersonal, team building, problem-solving, advocacy, and communication skills.
- Understanding of issues related to justice/gang involvement.
- Understand the importance of trauma-informed and culturally appropriate bases for care.
- Ability to work independently as well as part of a team.
- Detail-oriented with strong organizational skills.
- Ability to use sound judgment while working under demanding conditions and circumstances.
- Strong computer skills and knowledge of Excel, Word, Outlook, Internet, etc.
- Ability to perform physical duties, including but not limited to standing and being on foot for a period of time.
- Certification in First Aid, Mental Health First Aid, ASIST, and/or NVCI is an asset.
- Valid class 5 Manitoba Driver’s License

CLEAN SLATE TEAM LEAD & CASE COORDINATOR Application

The Downtown Community Safety Partnership is committed

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