Junior Project Manager

7 months ago

Ottawa, Canada QMC Metering Solutions Full time

The QMC Jr Project Manager is an integral member of our team who reports to the Division Lead in our Ottawa office. This position will be focused on executing Basic and some Complex projects with frequent project updates and review by the Division Lead for monitoring, feedback and support where needed.

The responsibilities will include:

- Implement an agreed action plan to the appropriate standards and deadlines
- Scheduling of internal project Kick-off meeting with all relevant departments as needed
- Manage client expectations and project timelines
- Manage contractors and full cycle of project management
- Ensure the effective preparation and delivery of all project events, meetings and documentation
- Follow up with clients when the project installation is complete, schedule verifications, proceed with closing documents, and follow up with client as required.
- Responsible for effective flow of information between team members and stakeholders
- Evaluate ongoing work order/project activity and report on progress/deficiencies
- Compile work packages for the service teams to review and execute
- Co-ordinate and schedule technicians onsite for verification
- Work with our Health and Safety Office to ensure our technicians are working in conditions in accordance with our health and safety policies and procedures
- Track progress, deficiencies and ensure on-time delivery of critical milestones
- Provide 24hr responses to inquiries from team members, subcontractors and clients
- Manage conflicting priorities
- Responsible for administrative duties appropriate and necessary for smooth project implementation
- Co-ordinate incoming requests from our clients and other departments
- Update and manage information workflows in our CRM
- Communicate with project accountant on any invoicing required throughout the project
- Upon project close out, complete all labor and revenue reporting in CRM and ensure all project documents/files are uploaded to Project Folders in designated locations. Complete Project Debrief to evaluate project profitability and document take aways for future project.
- Schedule Close Out meeting with division leads
- Provide outstanding customer service with internal and external customers
- Maintain a professional image and demeanor with team members and stakeholders

Personal characteristics and attitudes:
Our QMC Jr Project Manager should demonstrate competence in:

- Behave ethically: Understand ethical behavior and business practices and ensure own behaviour consistent with the values of the organization.
- Build relationships: Establish and maintain positive working relationships with others both internally and externally to achieve the goals of the organization.
- Communicate effectively: Speak, listen and write in a clear, thorough and timely manner.
- Focus on Customer needs: Anticipate, understand, and respond to the needs of the internal and external customers to meet or exceed their expectations within the organizational parameters.
- Foster teamwork: Work co-operatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
- Lead: Positively influence others to achieve results that are in the best interest of the organization.
- Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details.
- Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.

**Skills and Experience**
- Minimum 2-3 years’ experience in commercial electrical or mechanical systems or equivalent education
- Familiarity with metering equipment and communication systems
- Experience in a Quality Assurance environment
- Valid Ontario Drivers’ License and vehicle
- French language will be considered an asset
- Excellent leadership and communication skills
- Ability to identify, plan, organize, prioritize in a timely manner
- Demonstrated ability to work within a dynamic project environment with changing priorities
- Excellent verbal and written communication skills, must be fluent in English
- Highly skilled in a Windows Office environment, knowledge of MS Project, Sharepoint, Excel, Word, Outlook, a must
- Experience with CRM software an asset
- Engineering degree is an asset (electrical or mechanical)
- Certified CAPM or PMP designation is an asset

**Personal characteristics and attitudes**:

- Behave ethically: understand ethical behavior and business practices and ensure own behaviour consistent with the values of the organization.
- Build relationships: establish and maintain positive working relationships with others both internally and externally to achieve the goals of the organization.
- Communicate effectively: speak, listen and write in a clear, thorough and timely manner.
- Focus on Customer needs: anticipate, understand, and respond to the needs of the internal and

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